At a Glance
- Tasks: Monitor and optimise automated warehouse systems for seamless operations.
- Company: Join Cencora, a leading global pharmaceutical solutions company.
- Benefits: Competitive salary, career development, and comprehensive training.
- Other info: Flexible shifts and a collaborative team environment await you.
- Why this job: Make a real impact on healthcare supply chains and improve lives.
- Qualifications: Experience in logistics, strong technical skills, and problem-solving abilities.
The predicted salary is between 27000 - 33000 £ per year.
Our team members are at the heart of everything we do.
At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.
If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Job Details
Location: Central Logistics Centre (CLC), Birmingham
Work Pattern: Full Time, Flexible Shift Pattern (including weekends where required)
Job Purpose
Our team members are at the heart of everything we do.
At Alliance Healthcare, a Cencora company, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.
Overview of Role
We are seeking a proactive and technically skilled Control Room Specialist to support the efficient operation of our automated warehouse systems.
Working at the heart of our Central Logistics Centre, you will monitor and optimise KNAPP and Manhattan warehouse management systems, ensuring maximum system performance, minimal disruption, and seamless warehouse operations.
This role plays a vital part in supporting operational teams, maintaining service levels, and driving continuous improvement within a fast‑paced distribution environment.
Responsibilities
- Monitor and manage KNAPP and Manhattan warehouse management systems to ensure optimal performance and availability.
- Identify, investigate, and resolve system issues, escalating where required to minimise operational downtime.
- Analyse system performance and identify bottlenecks to improve throughput and efficiency.
- Support team leaders and managers by providing operational system expertise and technical guidance.
- Coordinate with IT, engineering, and technical teams to resolve equipment and system‑related issues.
- Manage workflow releases and outbound operational priorities to maintain customer service levels.
- Support weekly warehouse planning activities, including pick strategy and slotting optimisation.
- Ensure compliance with health and safety standards, GDP requirements, company policies, and operational procedures.
Skills and Knowledge
- Experience working within a high-volume warehouse or logistics environment.
- Strong technical troubleshooting and problem‑solving abilities.
- Knowledge of warehouse management systems (WMS) and automated warehouse technologies.
- Excellent communication and interpersonal skills.
- Strong analytical skills with high attention to detail.
- Ability to prioritise workloads and manage multiple tasks effectively.
- Advanced Microsoft Office 365 and computer skills.
- Ability to work independently and collaboratively across multiple departments.
Desirable
- Previous experience working with KNAPP warehouse automation systems.
- Experience using Manhattan Warehouse Management Systems.
- Understanding of pharmaceutical distribution operations.
- Knowledge of Good Distribution Practice (GDP) requirements.
- Experience analysing performance data and KPI reporting.
- Understanding of warehouse control systems and automated logistics environments.
- Experience participating in root cause analysis and continuous improvement initiatives.
- Knowledge of operational planning and workload optimisation.
Benefits
- Opportunity to work within a highly automated, technology‑driven logistics operation.
- Career development and progression opportunities within a global healthcare organisation.
- Comprehensive training and ongoing professional development.
- Collaborative and supportive team environment.
- Exposure to industry‑leading warehouse automation technologies.
- Employee wellbeing and support programmes.
- Competitive salary and benefits package.
- Opportunity to make a meaningful contribution to improving healthcare supply chains.
- Additional Information
All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 343/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1.
It will be a requirement for all staff to be trained in this SOP and have a periodic refresher.
All other GDP training will be job specific and as per your personal training matrix.
Ability to work a flexible work schedule and shift, including weekends if required.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice.
The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
- Full time
- Affiliated Companies
- Alliance Healthcare Management Services Limited
- Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals.
Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.
Accommodation for Disabled Applicants
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.
If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora. com.
We will make accommodation determinations on a request‑by‑request basis.
Messages and emails regarding anything other than accommodations requests will not be returned.
About Cencora
Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere.
We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.
We’re a purpose‑driven organization, where all of our team members around the world are united in our responsibility to create healthier futures.
We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.
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Control Room Specialist in Birmingham employer: World Courier
Cencora is an exceptional employer that prioritises the well-being and development of its team members, offering a supportive work culture in Newcastle. With competitive benefits such as a pension scheme, career training opportunities, and a commitment to employee assistance, we empower our Warehouse Operatives to thrive while making a meaningful impact in the healthcare sector. Join us to be part of a dedicated team that values your contributions and fosters a healthier future for all.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Specialist in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like World Courier and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at World Courier!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like World Courier keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Control Room Specialist in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to World Courier:This is your chance to really connect with the team at World Courier. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at World Courier
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with World Courier.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show World Courier that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at World Courier. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
