At a Glance
- Tasks: Lead and optimise warehouse operations for a healthier future.
- Company: Join Cencora, a leader in healthcare and pharmaceutical distribution.
- Benefits: Competitive salary, ongoing training, and career progression opportunities.
- Other info: Work with advanced automation technology and drive operational excellence.
- Why this job: Make a real impact in a supportive and innovative environment.
- Qualifications: Experience in warehouse operations and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.
Job Purpose
We are seeking an experienced and motivated Operations Support Shift Manager to play a key role in the successful operation of our Central Logistics Centre. Supporting warehouse operations across multiple functions, you will work closely with Operations Shift Managers and senior stakeholders to drive performance, ensure compliance, optimise resources, and deliver exceptional service levels. Acting as an extension of the Operations Lead, you will help translate strategic priorities into operational excellence while fostering a culture of safety, collaboration, and continuous improvement.
Principal Accountabilities
- Support warehouse operations across inbound, automation, replenishment, picking, and outbound functions to ensure safe and efficient service delivery.
- Act as a key escalation point for operational issues, ensuring timely resolution and minimal disruption to operations.
- Coordinate labour planning, resource allocation, and operational priorities to achieve service and productivity targets.
- Monitor operational performance and KPIs, implementing improvement initiatives to drive efficiency and service excellence.
- Provide leadership support and cover for Shift Managers during periods of absence, increased demand, or operational change.
- Lead and support continuous improvement projects, process standardisation, and operational change programmes.
- Champion health and safety, quality, and compliance standards across all operational activities.
- Build strong relationships with internal stakeholders to support operational effectiveness and customer satisfaction.
Skills and Knowledge
- Proven experience in a warehouse operations, logistics, or distribution leadership role.
- Strong leadership skills with the ability to motivate, coach, and develop teams in a fast-paced environment.
- Experience monitoring and improving operational KPIs, productivity, and service performance.
- Strong knowledge of warehouse management systems (WMS) and automated warehouse technologies.
- Excellent communication, organisational, and stakeholder management skills.
- Strong analytical and problem-solving abilities with a proactive approach to issue resolution.
- Experience working within regulated operational environments and adhering to compliance standards.
- Proficiency in Microsoft Office 365 and operational reporting tools.
Desirable
- Experience within the pharmaceutical, healthcare, or highly regulated logistics sector.
- Knowledge of GDP, MHRA, or equivalent regulatory frameworks.
- Experience supporting or deputising for senior operational leaders.
- Familiarity with Knapp and Manhattan warehouse management systems.
- Experience within a 24/7 automated warehouse environment.
- Knowledge of inventory management and stock control processes.
- Experience leading continuous improvement and operational change initiatives.
- Understanding of ESG frameworks and operational compliance requirements.
Benefits
- Competitive salary and benefits package.
- Opportunity to work within a leading healthcare and pharmaceutical distribution organisation.
- Ongoing training and professional development opportunities.
- Career progression within a growing and innovative business.
- Exposure to advanced warehouse automation and logistics technology.
- Supportive and collaborative working environment.
- Opportunity to lead impactful operational improvement initiatives.
- Employee wellbeing and support programmes.
Senior Operations Support Shift Manager - Multiple Warehouse Functions in Birmingham employer: World Courier Inc.
At Cencora, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Newcastle that fosters innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programs and clear career progression paths, ensuring that every team member can thrive while contributing to our mission of creating healthier futures. With a strong focus on work-life balance and a culture that values each individual's contributions, Cencora is the ideal place for those looking to make a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Support Shift Manager - Multiple Warehouse Functions in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like World Courier Inc. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at World Courier Inc.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like World Courier Inc. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Operations Support Shift Manager - Multiple Warehouse Functions in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to World Courier Inc.:This is your chance to really connect with the team at World Courier Inc.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at World Courier Inc.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with World Courier Inc..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show World Courier Inc. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at World Courier Inc.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
