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- Tasks: Support overnight operations and tackle unexpected challenges during peak travel times.
- Company: Join World Challenge, a leader in experiential travel for youth development.
- Benefits: Travel opportunities, 25 days leave, online learning resources, and employee discounts.
- Why this job: Make a real impact while gaining valuable experience in a dynamic environment.
- Qualifications: Strong communication skills and ability to manage multiple tasks independently.
- Other info: Embrace diversity and inclusion in a supportive team culture.
The predicted salary is between 12 - 15 £ per hour.
For almost 40 years, World Challenge has been creating powerful personal development opportunities for young people through experiential travel. Working in close partnership with schools, we design and deliver student-led expeditions and immersive learning experiences across the globe. Through challenge, responsibility and reflection, young people develop confidence, perspective and the ability to articulate who they are and what they are capable of, with impact that lasts well beyond the journey itself.
The role involves joining our team as a Seasonal/Temporary Operations Assistant. This is an office-based job, working night shifts during our busiest travel period. You will help make sure our overnight operations run smoothly and respond quickly to any urgent issues.
- Contract: Seasonal/Temporary
- Location: Office-based
- Shifts: Night shifts, 10.5 hours each
- Pattern: 3 nights on, 3 nights off
- Total commitment: Minimum 13 shifts (136.5 hours)
- Main working period: Late June to early August
- Additional work: You may be offered extra night shifts, weekend daytime cover, or occasional support at other times, depending on business needs and your availability.
What you’ll be doing:
- Support teams travelling overnight during the busiest time of the year
- Monitor ongoing operations and deal with incidents or unexpected problems
- Communicate clearly with parents, our internal teams, and external partners
- Keep accurate records and follow our procedures
- Make sure daytime teams receive clear and complete handovers
What we are looking for:
- Able to commit to night shifts on the 3 on, 3 off rota
- Strong communication and problem-solving skills
- Well organised and able to manage several tasks at once
- Quick to respond to changing priorities and situations
- Reliable, pay attention to detail, and able to work independently at night
Some of the benefits:
- Opportunities to travel overseas on familiarisation trips
- 25 days of annual leave plus public holidays (pro rated)
- Global recognition and reward programme
- Access to extensive online learning resources
- In-house training opportunities
- Various employee discounts and offers, including discounted trips with our brands
Diversity and inclusion:
We believe that people are happier and perform best when they are able to be their true selves and that diverse teams deliver better results. We are committed to building an inclusive culture and embracing diversity in all its dimensions. This includes inspiring change through increasing awareness of unconscious bias. Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
Expedition Support and Incident Coordinator (Nights) employer: World Challenge
Contact Detail:
World Challenge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expedition Support and Incident Coordinator (Nights)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the travel or education sectors. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for the interview by researching World Challenge and its values. Show us you understand our mission and how you can contribute to creating those powerful personal development opportunities for young people.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with parents and teams, being able to articulate your thoughts clearly is crucial. Consider mock interviews or speaking with friends to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Expedition Support and Incident Coordinator (Nights)
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let us know why you're excited about the opportunity to support young people on their adventures. Share any personal experiences that highlight your love for travel and how it has shaped you.
Highlight Your Communication Skills: Since you'll be dealing with parents, teams, and partners, make sure to emphasise your strong communication skills. Give examples of how you've effectively communicated in past roles or situations, especially under pressure.
Demonstrate Problem-Solving Abilities: We want to see how you handle unexpected challenges. Include specific instances where you've successfully resolved issues or adapted to changing circumstances, showcasing your quick thinking and reliability.
Keep It Clear and Concise: Make sure your application is well-organised and easy to read. Use bullet points if necessary, and avoid jargon. Remember, clarity is key, especially when you're applying for a role that requires attention to detail!
How to prepare for a job interview at World Challenge
✨Know the Company Inside Out
Before your interview, take some time to research World Challenge and its mission. Understand their focus on personal development through experiential travel and how they support young people. This will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
As an Expedition Support and Incident Coordinator, you'll need to handle unexpected issues. Prepare examples from your past experiences where you've successfully resolved problems or managed crises. This will demonstrate your ability to think on your feet and respond effectively under pressure.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions. This will showcase your ability to communicate with parents, teams, and partners effectively.
✨Be Ready for Night Shift Scenarios
Since this position involves night shifts, be prepared to discuss your availability and how you manage working during unconventional hours. Share any relevant experiences that highlight your reliability and ability to stay organised while working independently at night.