Senior Program Assistant – Syndicated Loans and Mobilization

Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development.

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries.

The IFC London Syndicated Loans & Mobilization Office is looking for a highly organized, dynamic Senior Program Assistant who can operate effectively and discreetly in a demanding fast-paced environment with excellent administrative, organizational, and interpersonal skills. The position is based in London, UK.

The successful candidate will be required to:

• Provide professional administrative support services to the IFC London Syndicated Loans & Mobilization Office.
• Work on multiple concurrent tasks with constant interruption without losing concentration or attention to detail.
• Deal with emergency situations in a calm, efficient and prompt manner, showing an excellent sense of initiative and discretion.

Duties and Accountabilities:

• Provide high quality administrative support to the Syndications Department and other London teams.
• Manage and support calendar, including scheduling meetings, booking meeting rooms, creating VC connections etc.
• Handle visa/travel requests for teams supported.
• Assist with project and portfolio support tasks: compile information, prepare summaries, format documents, and create high-quality PowerPoint presentations and Excel spreadsheets.
• Organize and coordinate logistics for the signing and transmission of legal documents.
• Take the lead to organize, arrange the logistics and host bank/investor meetings.
• Work with IT tools to keep an updated pipeline, reporting investor notes and other tools as and when developed.
• Assist with financial and procurement processes, including processing travel expenses (SOEs), and assisting with purchase requests.
• Support Senior Syndications Staff and other Senior staff from visiting missions within the Vice Presidency, including preparing meeting agendas, following up on briefs, scheduling meetings and coordinating calendar entries.
• Handle incoming correspondence, internal and external queries for teams supported.
• Provide support with all types of administrative requests such as office supplies order, staff directory changes, email distribution lists, visitor’s pass, videoconferences, Webex.
• Maintain accurate electronic records and filing systems using platforms like SharePoint and OneDrive; ensure proper document retention and archiving for legal and syndication documents.
• Establish and maintain an effective network of contacts, both inside and outside the unit, to ensure effective cooperation in support of front office needs.
• Assist in preparation and logistical planning for various events e.g., conferences, workshops, negotiations etc. Provide support to visiting missions.
• Work closely with Western Europe and other ACS teams for the daily running of the office.
• Act as back-up to other ACS colleagues in the office in their absence or during a busy period.
• Undertake ad hoc duties that may be assigned.

Selection Criteria:

• At least a Bachelor’s degree and at least 5 years of relevant work experience in a large international institution or private sector organization, working experience in an international organization is a plus.
• Excellent interpersonal and communications skills and ability to interact tactfully with people of all levels.
• Excellent command of written and spoken English; fluency in other languages would be an asset.
• Demonstrates positive attitude, willingness and ability to assist teams with any ad-hoc tasks that may come up.
• Demonstrable team spirit and strong desire to actively contribute to the WBG’s mission and objectives.
• Proficiency in modern office technology and software (e.g., Microsoft Office suite, Teams, SharePoint, OneDrive), with a strong willingness to learn and adopt new digital tools and process automation.
• Makes decisions appropriate to scope of job. Seeks assistance and guidance from others where appropriate and uses own judgment to make timely and sound decisions.
• Works cooperatively and displays an open, helpful attitude toward others and approaches conflict as common problems to be solved.
• Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.

World Bank Group Core Competencies:

• Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
• Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
• Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.