At a Glance
- Tasks: Engage with top executives, manage member journeys, and drive account growth.
- Company: Dynamic company focused on building a strong membership community.
- Benefits: Competitive salary, commission opportunities, hybrid work, and career development.
- Other info: Fast-paced environment with opportunities for innovation and personal growth.
- Why this job: Accelerate your career while working with global brands and C-Suite leaders.
- Qualifications: 1-3 years in Account Management, strong communication, and strategic thinking skills.
The predicted salary is between 30000 - 35000 £ per year.
Role: Senior Associate, Member Services
Reports To: Raj Kular
Location: London
Base Compensation Range: £30,000 - £35,000 plus £16,500 on target commission.
Workplace Type: Hybrid schedule, minimum 3x/week in the local office. Employees may use office space more when possible.
The Role: Joining as a Senior Associate on our Member Services team, you will play an integral role in growing our membership community while building out a commercial skill set. In this position, you will have direct, high‑level exposure to C‑Suite executives and senior leaders from the world’s biggest and most valuable global brands. You will be responsible for end‑to‑end service delivery, building trusted member partnerships, and executing critical renewal and upgrade sales interactions within your account base. This is a fast‑paced, high‑impact opportunity perfect for an ambitious professional looking to accelerate their career.
Key Responsibilities
- Engage with senior corporate executives in household brands by running sophisticated product demonstrations, running training webinars, and strategically inviting members to exclusive events.
- Drive overall account growth by effectively retaining, managing, and developing long‑term, trusted member partnerships.
- Manage the complete member journey, providing world‑class support during onboarding, throughout the subscription lifecycle, and during renewal or off‑boarding phases.
- Execute comprehensive renewal plans for each assigned member and directly partner with and support Account Managers/Directors to maximize regional value renewal rates.
- Strategically coordinate with internal teams to deliver value‑add services for business members, including diagnostic result deliveries.
- Proactively recruit member executives for live and virtual events featured throughout the extensive annual member calendar.
- Build, maintain, and execute an outcomes‑based business plan tailored to achieving quarterly and annual revenue and team renewal targets.
- Actively innovate to identify and unlock new ways to grow Procurement Leaders' presence and value creation within existing accounts.
- Continually review and improve existing member workflows to build a best‑in‑class customer experience.
- Manage diverse member requests promptly, handling queries regarding thought‑leadership content, networking introductions, platform logins, and general account administration.
- Organize meetings, calendar schedules, and coordinate both local and international travel arrangements for members and team executives at live events.
Key Requirements
- 1‑3 years of Account Management/Customer Success experience in a fast‑paced B2B environment.
- Confident communicator with experience engaging senior stakeholders and C‑Suite executives.
- Commercially driven with a strong interest in revenue growth and long‑term career progression.
- Strategic thinker with the ability to manage account risk and drive long‑term client value.
- Strong business acumen, curiosity, and interest in market trends and procurement.
- Excellent written and verbal communication skills with strong attention to detail.
- Analytical and data‑driven, with proficiency in Microsoft Office and CRM systems (Salesforce preferred).
Account Executive employer: World 50 Group
As a Senior Associate in our Member Services team, you will thrive in a dynamic and supportive work environment located in the heart of London. We offer a hybrid working model that promotes flexibility while ensuring you have ample opportunities for professional growth through direct engagement with C-Suite executives from leading global brands. Our culture fosters innovation and collaboration, making it an ideal place for ambitious individuals eager to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive at World 50 Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including World 50 Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for World 50 Group:When writing your cover letter, make sure to tailor your message specifically for World 50 Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at World 50 Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show World 50 Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show World 50 Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with World 50 Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
