At a Glance
- Tasks: Design and maintain reliable healthcare technology systems while automating processes.
- Company: Cranial Technologies, a leader in treating plagiocephaly with innovative solutions.
- Benefits: Great salary, medical benefits, 3.5 weeks PTO, and a supportive work environment.
- Other info: Hybrid role with opportunities for growth and collaboration in a dynamic team.
- Why this job: Make a real difference in patient care while working with cutting-edge technology.
- Qualifications: Experience in software development and systems operations, especially in healthcare.
The predicted salary is between 63000 - 77000 £ per year.
Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome).
With over 500,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.
Cranial Technologies also provides treatment with Ear Well® to correct infant ear shapes without surgery.
With over 600,000+ successful outcomes, Ear Well® is a proven, non-invasive treatment option for families.
We are looking for a
Site Reliability Engineer to join our growing team.
The ideal candidate has a strong technical background in software development and systems operations, with experience supporting business-critical applications in a healthcare or regulated environment.
This person will help ensure that systems used by clinical, operational, and administrative teams remain stable, secure, and available.
This role is responsible for building automation, improving observability, reducing manual operational work, supporting integrations, and helping maintain reliable systems that directly impact patient care and business operations.
This is a hybrid position with two in-office days per week at our headquarters in Tempe, AZ.
Key Responsibilities
- Design, build, and maintain reliable, secure, and scalable healthcare technology systems.
- Develop automation tools to reduce manual support work and improve operational efficiency.
- Support production applications, internal portals, APIs, integrations, and clinical system workflows.
- Improve monitoring, alerting, logging, and reporting across applications and infrastructure.
- Troubleshoot incidents involving applications, servers, databases, APIs, network connectivity, and system integrations.
- Participate in incident response, root cause analysis, and post-incident remediation.
- Build and maintain CI/CD pipelines for safer and more consistent deployments.
- Partner with IT, software development, security, compliance, and clinical operations teams.
- Support healthcare integrations involving EHR/EMR platforms, APIs, data feeds, file transfers, or interface engines.
- Help define service-level objectives, uptime expectations, escalation procedures, and operational runbooks.
- Ensure systems are designed and maintained with healthcare security, privacy, and compliance requirements in mind.
- Document architecture, workflows, troubleshooting steps, deployment processes, and support procedures.
- Required Qualifications
- Experience as a Software Engineer, Site Reliability Engineer, Dev Ops Engineer, Systems Engineer, or similar technical role.
- Experience supporting production applications or infrastructure in a business-critical environment.
- Strong scripting or programming experience with one or more languages such as Python, Power Shell, Bash, Java Script, Go, C#, or SQL.
- Understanding of application hosting, APIs, databases, networking, DNS, SSL/TLS, firewalls, and system performance.
- Experience with Linux and/or Windows server environments.
- Experience with monitoring, logging, alerting, and incident troubleshooting.
- Experience using Git and CI/CD workflows.
- Ability to analyze complex technical issues across application, server, database, and network layers.
- Strong documentation skills and ability to create clear runbooks and support procedures.
- Strong communication skills with both technical and non-technical teams.
- Preferred Qualifications
- Experience in a healthcare, clinical, or regulated environment.
- Familiarity with healthcare compliance concepts such as HIPAA, patient privacy, access control, audit logging, and secure data handling.
- Experience supporting EHR, EMR, practice management, scheduling, billing, or clinical workflow systems.
- Familiarity with healthcare data exchange or integration concepts such as HL7, FHIR, APIs, SFTP, EDI, or interface engines.
- Experience with cloud platforms such as Azure, AWS, or Google Cloud.
- Experience with Docker, Kubernetes, or containerized application deployments.
- Experience with infrastructure as code tools such as Terraform, Bicep, ARM templates, Ansible, or similar.
- Experience with SQL Server, Postgre SQL, or other relational databases.
- Experience with monitoring tools such as Azure Monitor, Application Insights, Grafana, Prometheus, Datadog, or similar.
- Experience supporting change control, incident management, and audit-ready documentation.
- Technical Skills
Preferred experience with
- Python, Power Shell, Bash, Go, Java Script, C#, or SQL
- REST APIs and backend service automation
- Git Hub Actions, Azure Dev Ops, Jenkins, or similar CI/CD tools
- Azure App Services, Azure Functions, virtual machines, storage, networking, and monitoring
- Docker and Linux-based application hosting
- SQL Server, Postgre SQL, or SQLite
- IIS, Nginx, Flask, Fast API, Django, Node. js, or similar web stacks
- Secure file transfer, API integrations, and healthcare system interfaces
- Monitoring, alerting, logging, and incident response platforms
We offer an excellent benefits package
- Medical, Vision, and Dental Insurance
- 401k Retirement Plan
- 3.5 Weeks Paid Time Off plus 7 company-paid Holidays
- Life Insurance
- Short/Long Term Disability Insurance
The salary range for this position is $115,000 - $145,000 and is dependent on the applicant's relevant skills and experience.
Applicants must be authorized to work for any employer in the U. S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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Site Reliability Software Engineer (Hybrid) in London employer: Worky
Letly is an exceptional employer that fosters a collaborative and innovative work culture, where junior-to-mid backend engineers can thrive. With a strong emphasis on mentorship and hands-on experience from day one, employees are empowered to take on real production responsibilities while working with cutting-edge technologies. Located in a dynamic environment, Letly offers ample opportunities for professional growth and development, making it an ideal place for those seeking meaningful and rewarding careers in tech.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Software Engineer (Hybrid) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Worky or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Worky.
✨Tap into Online Developer Communities
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✨Explore Job Boards Specifically for Tech Roles
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We think you need these skills to ace Site Reliability Software Engineer (Hybrid) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Worky.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Worky and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Worky
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Worky uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
