At a Glance
- Tasks: Lead a dynamic team to convert leads into active contractors and drive sales performance.
- Company: Join a forward-thinking company focused on professional sector growth and team success.
- Benefits: Enjoy 25 days annual leave, health benefits, and a supportive work culture.
- Other info: Opportunity for career growth and continuous improvement in a vibrant environment.
- Why this job: Make a real impact by driving conversion rates and building high-performing teams.
- Qualifications: Experience in outbound sales and team management with a results-driven mindset.
The predicted salary is between 40000 - 50000 € per year.
The Outbound Onboarding Manager will lead a high-performing outbound onboarding team, responsible for proactively converting new leads into active contractors. This role has a strong commercial focus, with particular emphasis on Professional sector performance and increasing Workwell Plus uptake.
The role is accountable for driving outbound activity, improving conversion rates, and delivering revenue outcomes, while embedding a strong sales culture, clear performance standards, and a continuous improvement mindset across the team.
What you'll be doing:
- Lead and drive outbound lead conversion performance, with a particular focus on the Professional sector.
- Maximise Workwell Plus uptake through effective positioning, value-led selling and consistent messaging.
- Own and improve conversion metrics across the onboarding funnel, including lead-to-registration and registration-to-active conversion.
- Drive high volumes of outbound activity, ensuring consistent follow-up, pipeline momentum and speed to first contact.
- Implement and maintain structured lead management and follow-up cadences, ensuring accurate CRM usage and pipeline tracking.
- Lead, coach and develop a team of outbound onboarding executives, setting clear daily, weekly and monthly performance expectations.
- Provide regular coaching and feedback on sales techniques, objection handling and closing skills.
- Proactively manage underperformance and build a high-energy, results-driven team culture.
- Develop and refine call frameworks, scripts and sales messaging to ensure consistency and quality of customer conversations.
- Track, analyse and report on key performance indicators, including activity levels, conversion rates and Workwell Plus penetration.
- Use performance data to identify trends, risks and improvement opportunities, providing insight and updates to senior leadership.
- Drive continuous improvement across lead handling, follow-up strategies and conversion performance.
- Collaborate closely with Customer Success, inbound onboarding, Marketing, Payroll and Operations teams to ensure seamless onboarding and service delivery.
- Provide feedback to Marketing and other teams on lead quality and support testing and optimisation of new approaches.
We'd love to hear from someone that:
- Has proven experience in outbound sales, lead conversion or telesales environments.
- Has a strong track record of delivering against conversion or revenue targets.
- Has experience managing, coaching or developing a performance-driven team.
- Is highly commercial, results-focused and motivated by achieving outcomes.
- Is confident using data and performance metrics to inform decisions and drive improvement.
- Communicates clearly and effectively, with strong influencing skills.
- Brings energy, resilience and accountability to a target-driven environment.
- Enjoys building high-performing teams and embedding a culture of continuous improvement.
What's next?
Our recruitment team will be in touch for an initial screening call if your application is shortlisted. Please note that due to high application volumes, we may not be able to respond to every applicant individually.
What we can offer you:
- 25 days annual leave (increasing with service) + bank holidays
- Pension
- Health Assured
- Life Assurance
- Cycle to Work Scheme
- Awards
- Long Service Recognition
- Spectrum life
- Annual Pay Review
- Employee Referral
Onboarding Manager in Warrington employer: Workwell
As an Onboarding Manager at our company, you'll be part of a dynamic and results-driven environment that prioritises employee growth and development. We offer a competitive benefits package, including 25 days of annual leave, health assurance, and a pension scheme, all while fostering a culture of continuous improvement and high performance. Join us in a location that values collaboration and innovation, where your contributions directly impact our success and the satisfaction of our contractors.
StudySmarter Expert Advice🤫
We think this is how you could land Onboarding Manager in Warrington
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with hiring managers or recruiters, make sure you can clearly articulate your experience and how it aligns with the Onboarding Manager role. Keep it concise but impactful!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a high-performing team focused on continuous improvement.
We think you need these skills to ace Onboarding Manager in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Onboarding Manager role. Highlight your experience in outbound sales and team management, and don’t forget to showcase any impressive conversion metrics you've achieved!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving outbound lead conversion and how your skills align with our goals at StudySmarter. Keep it engaging and personal!
Showcase Your Data Skills:Since we love data-driven decisions, mention any experience you have with performance metrics and how you've used them to improve outcomes in previous roles. Numbers speak volumes, so let them do the talking!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Workwell
✨Know Your Numbers
Make sure you’re familiar with key performance indicators related to outbound sales and lead conversion. Be ready to discuss your past achievements in these areas, as well as how you’ve used data to drive improvements.
✨Showcase Your Coaching Skills
Since the role involves leading a team, prepare examples of how you've successfully coached or developed others in a sales environment. Highlight specific techniques you’ve used to improve performance and foster a results-driven culture.
✨Demonstrate Your Commercial Focus
Be prepared to talk about how you’ve maximised uptake of products or services in previous roles. Discuss your approach to value-led selling and how you’ve effectively positioned offerings to meet customer needs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle objections. Think of scenarios where you turned around underperformance or improved conversion rates, and be ready to share those stories.
