At a Glance
- Tasks: Lead multiple projects in payroll automation and system integration for a global workforce platform.
- Company: Join Workwell, a forward-thinking company transforming workforce management.
- Benefits: Enjoy 25 days annual leave, health benefits, and a competitive salary.
- Other info: Dynamic role with significant exposure to senior leadership and career growth opportunities.
- Why this job: Make a real impact on global payroll processes while working remotely.
- Qualifications: 10+ years in tech programme delivery with strong project management skills.
The predicted salary is between 95000 - 105000 £ per year.
- Description
- Pay and Bill Delivery Manager
Workwell are delivering a strategic, multi-year programme to build an integrated global workforce platform.
The programme aims to deliver efficiency through automations and integrates several back-office systems spanning client request management, worker onboarding and compliance, time and attendance, payroll processing, and client billing.
It is a technically complex, high-visibility programme operating across several delivery streams.
The Pay & Bill stream sits at the commercial heart of the programme, encompassing payroll automation, time-to-pay processing, expense and leave management integration, and multi-currency invoicing.
The Pay & Bill Delivery Manager is a key role responsible for the end-to-end delivery of the Pay & Bill stream within the Global Workforce Programme.
You will drive delivery across multiple concurrent projects within the Pay & Bill programme, each with its own scope, team, dependencies, risks, and delivery cadence.
Reporting to the Group Programme Manager, you will be accountable for delivery across payroll automation, system integration, data migration, expense and leave management onboarding, invoice generation, TOM design and transition, and multi-currency processing.
You will lead a cross-functional team, manage third-party technology partners, and operate within a complex multi-team environment spanning different tooling, methodologies, and organisational boundaries.
The right candidate will bring both the rigour of a programme manager and the hands-on instincts of a delivery leader who thrives in complexity.
You will be accountable for on-time, on-budget, quality delivery of this stream while adhering to governance standards being embedded across the programme.
What you’ll be doing
- Own and manage the full Pay & Bill delivery portfolio, running multiple concurrent projects within the stream including integrations with multiple systems, data migration, expense management onboarding, leave management onboarding, invoice consolidation, currency conversion, and pay and bill automation.
- Maintain a consolidated stream roadmap with clear milestones, critical path visibility, and phase-gate criteria aligned to the programme-level roadmap.
- Define project structures for each workstream within Pay & Bill including scope, resource requirements, delivery approach, and success criteria, ensuring each project is set up to deliver before work begins.
- Create, maintain, and track all detailed project plans including delivery, data migration, business readiness, communications, training, and testing, monitoring actuals against budget/ planned throughout.
- Manage competing priorities and resource contention across concurrent projects, making evidence-based decisions on sequencing, trade-offs, and escalation.
- Produce regular reports and forecasts for the Group Programme Manager, highlighting variances, risks, and reforecast positions with clear explanations and proposed mitigations.
- Produce weekly stream status reports across all active projects using standardised RAG formats, contributing to programme-level reporting.
- Own and maintain the stream RAID log across all projects, escalating critical risks, issues, and dependencies with clear mitigation and resolution plans.
- Represent Pay & Bill at governance forums, steerco, and architecture review boards, providing accurate delivery status across all concurrent projects.
- Ensure all delivery artefacts plans, RAIDs, requirements, decisions, and meeting records are maintained and up to date.
- Identify, map, and actively manage cross-stream and cross-project dependencies particularly with the CRM, integration/API, time and attendance, worker portal, and compliance onboarding streams.
- Be the primary point of contact for Pay & Bill delivery with internal stakeholders
- Own the data migration project plan end-to-end covering discovery, profiling, cleansing, mapping, migration runs, reconciliation, sign-off, with clear entry and exit criteria at each stage.
- Own delivery of the Pay & Bill Target Operating Model, ensuring design decisions are translated into actionable deliverables and that every project remains aligned to the agreed future-state operating model.
- Ensure transition states are defined, sequenced, and built into project plans, covering people, process, roles, handoffs, and controls, not just technical change.
- Ensure that integration decisions, workflow designs, and system configurations are evaluated against the agreed TOM before sign-off, challenging the team where proposals risk deviating from the target state or creating future operational or technical debt.
- Own the change control process, assessing the impact of scope changes on cost, timeline, and dependencies before escalating to the Group Programme Manager for approval.
- Own change impact assessments, ensuring operational implications are fully understood, communicated to affected stakeholders, and planned for ahead of each delivery phase.
- Own business readiness across all Pay & Bill go-lives ensuring Finance, Payroll Operations, and Client Services are operationally prepared before any deployment is approved.
- Define and enforce go/no-go criteria for each release, managing cut-over planning, parallel running where required, and rollback plans.
- Own the hyper-care period post go-live, ensuring issues are triaged and resolved promptly and that formal operational handover to BAU is completed before each project is closed.
- Lead the cross-functional Pay & Bill team across concurrent projects including Senior BA, developers, and testers, ensuring every project is resourced and structured to deliver.
- Foster a culture of accountability, transparency, and continuous improvement across the stream.
We’d love to hear from someone that
- 10+ years' experience delivering complex technology programmes, with demonstrable experience running multiple concurrent projects within a single programme stream, ideally in workforce management, payroll, or financial services.
- Demonstrable experience managing cross-team dependencies in multi-workstream programmes, particularly where teams operate across different delivery tooling and methodologies.
- Strong command of both Agile and waterfall/hybrid delivery approaches, with the ability to apply the right methodology to each project within the stream.
- Proven experience delivering data migration projects as part of a wider systems integration programme, understanding of data profiling, cleansing, mapping, migration execution, and reconciliation.
- Experience with Azure Dev Ops; able to operate effectively across both and contribute to tooling standardisation across the programme.
- Solid understanding of Creating and maintaining plans, RAID management, dependency tracking, budget tracking and programme governance frameworks.
- Domain Knowledge
- Working knowledge of payroll processing, time and attendance workflows, and invoicing, ideally in a global, multi-currency context.
- Familiarity with expense management and leave management processes and their interaction with payroll and financial reporting.
- Sufficient understanding of API-based integration architectures to manage technical dependencies and identify delivery risk.
- Understanding of TOM design and business operating model change in the context of technology-led transformation.
- Familiarity with the operational and regulatory complexity of global payroll, including multi-currency, multi-jurisdiction, and statutory compliance considerations is advantageous.
- Understanding of workforce or staffing platform ecosystems is advantageous.
Desirable
- Agile, MSP, PMP, Prince2 Practitioner.
- Exposure to global payroll, expense management, or leave management platforms.
- Experience in staffing, managed services, or workforce solutions businesses.
- Experience managing TOM design and transition in a technology-led transformation programme.
- What You’ll Be Part Of
This is a genuinely challenging and rewarding senior delivery role at the heart of a high-visibility, strategically important programme.
You will have real accountability, real complexity, and real impact running multiple projects simultaneously, shaping how pay and bill operate globally, and helping to build a platform that will serve clients at scale.
The role offers significant exposure to senior leadership, a modern and complex technology landscape, and the satisfaction of delivering something that directly underpins the company's global growth ambitions.
What’s next?
Our recruitment team will be in touch for an initial screening call if your application is shortlisted.
Please note that due to high application volumes, we may not be able to respond to every applicant individually.
What we can offer you
- 25 days annual leave (increasing with service) + bank holidays
- Pension
- Health Assured
- Life Assurance
- Cycle to Work Scheme
- Awards
- Long Service Recognition
- Spectrum life
- Annual Pay Review
- Employee Referral
Brand: Workwel Territory: EMEA Location : United Kingdom, United Kingdom Salary : £95,000 - £105,000
Workplace : Remote Experience : Mid
Pay & Bill Delivery Manager employer: Workwell
Workwell Global (WWG) is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With a focus on innovation and collaboration, WWG offers unique opportunities to engage in strategic transformation projects while enjoying the flexibility of a hybrid work environment. Employees benefit from comprehensive training, a commitment to work-life balance, and the chance to make a meaningful impact in the global hiring landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Pay & Bill Delivery Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Pay & Bill Delivery Manager at Workwell!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Workwell or be willing to refer you for that Pay & Bill Delivery Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Workwell who’s on the lookout for their next Pay & Bill Delivery Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Pay & Bill Delivery Manager role at Workwell!
We think you need these skills to ace Pay & Bill Delivery Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Workwell. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Workwell
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Workwell. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
