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- Tasks: Collect Aged Debt efficiently and resolve client queries swiftly.
- Company: Award-nominated company focused on diversity and inclusion.
- Benefits: 25 days annual leave, pension, health assurance, and cycle to work scheme.
- Why this job: Join a dynamic team and enhance your skills in Credit Control.
- Qualifications: 3 years B2B Credit Control experience and strong communication skills.
- Other info: Remote or hybrid work options available with excellent career growth.
The predicted salary is between 30000 - 50000 £ per year.
What you’ll be doing: The Credit Controller will play a vital role in ensuring that Aged Debt is collected efficiently by ensuring client queries are swiftly resolved, and credit limits remain intact. By maintaining a well‑managed Ledger, you will directly contribute to enabling our client’s efficient operation. This role demands an individual with 3 years consistent B2B Credit Control experience who is eager to provide exceptional service and proactively identify opportunities for continuous improvement.
Please note, this role can be remote (UK) based or hybrid out of our Otley office. The successful candidate would need to do 4 days training in the Otley office.
What you’ll bring to the Role:
- Build on existing relationships with clients to ensure Aged Debt is collected in a timely manner
- Strong organisational and time management skills to manage workload and prioritise tasks
- Highly PC literate with strong system skills. Proficient in Financial Software i.e. Microsoft and Accounting Software
- The ability to investigate and resolve complex account queries
- Proactively manage and collect invoices through various communication channels
- Time Management – Is able to prioritise and be proactive
- Strong Communication and Analytical Skills.
- The ability to work independently and manage multiple tasks individually
- Work closely with Management and Sales Teams to resolve any payment disputes and enhance relationships
Preferred:
- Working knowledge of Self Bills accounts would be advantageous
- Proactively identify opportunities to enhance processes and improve service delivery.
- Experience with Back Office Systems
We’d love to hear from someone that:
- Is a team Player but has the initiative to work on their own
- Has the ability to build inter‑departmental relationships
- Is a multi‑tasker with good communication skills – written and verbal
- Has a keen interest in Credit Control with a proven track record
What’s next? Our recruitment team will be in touch for an initial screening call if your application is shortlisted. Please note that due to high application volumes, we may not be able to respond to every applicant individually.
What we can offer you:
- 25 days annual leave (increasing with service) + bank holidays
- Pension
- Health Assured
- Life Assurance
- Cycle to Work Scheme
- Awards
- Long Service Recognition
- Annual Pay Review
- Employee Referral
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Accounting/Auditing and Finance
Credit Controller employer: Workwell
Contact Detail:
Workwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit controller roles and practice your answers. Show them you’re not just about numbers but also about building relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B Credit Control experience and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about Credit Control and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Skills: Be sure to mention your proficiency in financial software and your strong communication skills. We’re looking for someone who can manage complex queries and build relationships, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Workwell
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control metrics and aged debt management. Be ready to discuss how you've successfully managed these in the past, as it shows you understand the role's core responsibilities.
✨Showcase Your Communication Skills
Since this role involves resolving client queries and managing relationships, prepare examples of how you've effectively communicated with clients or colleagues in challenging situations. This will demonstrate your strong communication skills and ability to build relationships.
✨Demonstrate Proactivity
Think of instances where you've identified opportunities for improvement in processes or service delivery. Share these examples during the interview to highlight your proactive approach, which is key for this position.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable discussing the financial software and back office systems mentioned in the job description. If you have experience with specific tools, be prepared to talk about how you've used them to enhance your work efficiency.
