Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to convert leads into active contractors and drive sales performance.
- Company: Join a forward-thinking company focused on professional sector growth and team success.
- Benefits: Enjoy 25 days annual leave, health benefits, pension, and a supportive work culture.
- Other info: Collaborative environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by driving conversion rates and building a high-performing team.
- Qualifications: Experience in outbound sales and team management with a results-driven mindset.
The predicted salary is between 40000 - 50000 £ per year.
The Outbound Onboarding Manager will lead a high-performing outbound onboarding team, responsible for proactively converting new leads into active contractors. This role has a strong commercial focus, with particular emphasis on Professional sector performance and increasing Workwell Plus uptake. The role is accountable for driving outbound activity, improving conversion rates, and delivering revenue outcomes, while embedding a strong sales culture, clear performance standards, and a continuous improvement mindset across the team.
What you'll be doing:
- Lead and drive outbound lead conversion performance, with a particular focus on the Professional sector.
- Maximise Workwell Plus uptake through effective positioning, value-led selling and consistent messaging.
- Own and improve conversion metrics across the onboarding funnel, including lead-to-registration and registration-to-active conversion.
- Drive high volumes of outbound activity, ensuring consistent follow-up, pipeline momentum and speed to first contact.
- Implement and maintain structured lead management and follow-up cadences, ensuring accurate CRM usage and pipeline tracking.
- Lead, coach and develop a team of outbound onboarding executives, setting clear daily, weekly and monthly performance expectations.
- Provide regular coaching and feedback on sales techniques, objection handling and closing skills.
- Proactively manage underperformance and build a high-energy, results-driven team culture.
- Develop and refine call frameworks, scripts and sales messaging to ensure consistency and quality of customer conversations.
- Track, analyse and report on key performance indicators, including activity levels, conversion rates and Workwell Plus penetration.
- Use performance data to identify trends, risks and improvement opportunities, providing insight and updates to senior leadership.
- Drive continuous improvement across lead handling, follow-up strategies and conversion performance.
- Collaborate closely with Customer Success, inbound onboarding, Marketing, Payroll and Operations teams to ensure seamless onboarding and service delivery.
- Provide feedback to Marketing and other teams on lead quality and support testing and optimisation of new approaches.
We'd love to hear from someone that:
- Has proven experience in outbound sales, lead conversion or telesales environments.
- Has a strong track record of delivering against conversion or revenue targets.
- Has experience managing, coaching or developing a performance-driven team.
- Is highly commercial, results-focused and motivated by achieving outcomes.
- Is confident using data and performance metrics to inform decisions and drive improvement.
- Communicates clearly and effectively, with strong influencing skills.
- Brings energy, resilience and accountability to a target-driven environment.
- Enjoys building high-performing teams and embedding a culture of continuous improvement.
What's next? Our recruitment team will be in touch for an initial screening call if your application is shortlisted. Please note that due to high application volumes, we may not be able to respond to every applicant individually.
What we can offer you:
- 25 days annual leave (increasing with service) + bank holidays
- Pension
- Health Assured
- Life Assurance
- Cycle to Work Scheme
- Awards
- Long Service Recognition
- Spectrum life
- Annual Pay Review
- Employee Referral
Locations
Outbound Onboarding Manager in Cheshire, Warrington employer: Workwell
Contact Detail:
Workwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Onboarding Manager in Cheshire, Warrington
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Whether it's a phone call or a face-to-face meeting, having a clear and confident way to present yourself and your experience can make all the difference. We recommend role-playing with a friend or using our resources to refine your approach.
✨Tip Number 3
Follow up like a pro! After any interaction, send a quick thank-you note or email. It shows your enthusiasm and keeps you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Outbound Onboarding Manager role.
✨Tip Number 4
Leverage your network! Reach out to connections who might have insights into the company or role. They could provide valuable tips or even put in a good word for you. And don’t forget to apply through our website for the best chance!
We think you need these skills to ace Outbound Onboarding Manager in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in outbound sales and lead conversion. We want to see how your skills align with the role of Outbound Onboarding Manager, so don’t hold back on showcasing your achievements!
Showcase Your Data Skills: Since this role is all about driving performance through data, include examples of how you've used metrics to improve conversion rates or team performance. We love seeing candidates who can back up their claims with solid numbers!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps to break down your experience and skills.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Workwell
✨Know Your Numbers
Make sure you’re familiar with key performance indicators related to outbound sales and lead conversion. Be ready to discuss your past achievements in these areas, as well as how you’ve used data to drive improvements. This shows you’re not just a people person but also someone who understands the commercial side of things.
✨Showcase Your Coaching Skills
Since this role involves leading a team, be prepared to talk about your experience in coaching and developing others. Share specific examples of how you’ve helped team members improve their performance or overcome challenges. This will demonstrate your ability to build a high-performing team culture.
✨Demonstrate Value-Led Selling
Understand the importance of value-led selling, especially for the Professional sector. Prepare to explain how you would position Workwell Plus to potential contractors. Think about the benefits and unique selling points that resonate with this audience, and be ready to role-play a sales conversation if asked.
✨Be Ready to Discuss Continuous Improvement
This role is all about driving continuous improvement, so come armed with ideas on how to enhance lead management and follow-up strategies. Think about past experiences where you identified trends or risks and implemented changes that led to better outcomes. This will show your proactive mindset and commitment to excellence.