Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to convert leads into active contractors and drive sales performance.
- Company: Join a forward-thinking company focused on professional sector growth and team success.
- Benefits: Enjoy 25 days annual leave, health benefits, pension, and opportunities for recognition.
- Other info: Collaborative environment with continuous improvement and career growth opportunities.
- Why this job: Make a real impact by driving conversion rates and building a high-performing team culture.
- Qualifications: Experience in outbound sales and team management with a results-driven mindset.
The predicted salary is between 40000 - 50000 £ per year.
The Outbound Onboarding Manager will lead a high-performing outbound onboarding team, responsible for proactively converting new leads into active contractors. This role has a strong commercial focus, with particular emphasis on Professional sector performance and increasing Workwell Plus uptake. The role is accountable for driving outbound activity, improving conversion rates, and delivering revenue outcomes, while embedding a strong sales culture, clear performance standards, and a continuous improvement mindset across the team.
What you'll be doing:
- Lead and drive outbound lead conversion performance, with a particular focus on the Professional sector.
- Maximise Workwell Plus uptake through effective positioning, value-led selling and consistent messaging.
- Own and improve conversion metrics across the onboarding funnel, including lead-to-registration and registration-to-active conversion.
- Drive high volumes of outbound activity, ensuring consistent follow-up, pipeline momentum and speed to first contact.
- Implement and maintain structured lead management and follow-up cadences, ensuring accurate CRM usage and pipeline tracking.
- Lead, coach and develop a team of outbound onboarding executives, setting clear daily, weekly and monthly performance expectations.
- Provide regular coaching and feedback on sales techniques, objection handling and closing skills.
- Proactively manage underperformance and build a high-energy, results-driven team culture.
- Develop and refine call frameworks, scripts and sales messaging to ensure consistency and quality of customer conversations.
- Track, analyse and report on key performance indicators, including activity levels, conversion rates and Workwell Plus penetration.
- Use performance data to identify trends, risks and improvement opportunities, providing insight and updates to senior leadership.
- Drive continuous improvement across lead handling, follow-up strategies and conversion performance.
- Collaborate closely with Customer Success, inbound onboarding, Marketing, Payroll and Operations teams to ensure seamless onboarding and service delivery.
- Provide feedback to Marketing and other teams on lead quality and support testing and optimisation of new approaches.
We'd love to hear from someone that:
- Has proven experience in outbound sales, lead conversion or telesales environments.
- Has a strong track record of delivering against conversion or revenue targets.
- Has experience managing, coaching or developing a performance-driven team.
- Is highly commercial, results-focused and motivated by achieving outcomes.
- Is confident using data and performance metrics to inform decisions and drive improvement.
- Communicates clearly and effectively, with strong influencing skills.
- Brings energy, resilience and accountability to a target-driven environment.
- Enjoys building high-performing teams and embedding a culture of continuous improvement.
What we can offer you:
- 25 days annual leave (increasing with service) + bank holidays
- Pension
- Health Assured
- Life Assurance
- Cycle to Work Scheme
- Awards
- Long Service Recognition
- Spectrum life
- Annual Pay Review
- Employee Referral
Outbound Onboarding Manager in Birkenhead employer: Workwell
Contact Detail:
Workwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Onboarding Manager in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Outbound Onboarding Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising your pitch. Focus on your experience in outbound sales and how you've driven conversion rates in the past. We want to hear about your successes and how you can bring that energy to our team!
✨Tip Number 3
Show us your data skills! Be ready to discuss how you've used performance metrics to improve processes in previous roles. We love candidates who can back up their claims with numbers and insights.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our high-performing team.
We think you need these skills to ace Outbound Onboarding Manager in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Outbound Onboarding Manager role. Highlight your experience in outbound sales and lead conversion, and don’t forget to showcase any achievements that demonstrate your ability to hit those all-important targets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Mention specific examples of how you've led teams or improved conversion rates in the past – we love a good success story!
Show Off Your Data Skills: Since this role involves using performance metrics to drive improvement, make sure to mention any experience you have with data analysis. We want to see how you’ve used data to inform decisions and achieve results in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Workwell
✨Know Your Numbers
As an Outbound Onboarding Manager, you'll need to be comfortable with data. Brush up on your conversion metrics and be ready to discuss how you've improved them in past roles. This shows you understand the commercial focus of the position.
✨Showcase Your Coaching Skills
Since this role involves leading a team, prepare examples of how you've successfully coached or developed others. Highlight specific techniques you've used to improve performance and foster a high-energy culture.
✨Demonstrate Value-Led Selling
Be ready to explain how you would position Workwell Plus to potential contractors. Think about the value it brings and how you can communicate that effectively. Practising your pitch can help you sound confident and persuasive.
✨Collaborate and Communicate
This role requires working closely with various teams. Prepare to discuss how you've collaborated with marketing, customer success, or other departments in the past. Clear communication is key, so think of examples where your influencing skills made a difference.