At a Glance
- Tasks: Lead and manage exciting D365 CE and custom portal projects, driving innovation and collaboration.
- Company: Join Workwell Global, a forward-thinking company simplifying global hiring.
- Benefits: Enjoy 25 days annual leave, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on accountability, teamwork, and continuous improvement.
- Why this job: Be at the forefront of a strategic transformation that impacts global hiring.
- Qualifications: 10+ years in tech project delivery, with experience in Microsoft Dynamics 365 CE.
The predicted salary is between 70000 - 90000 £ per year.
Workwell Global (WWG) makes global hiring easy for employers, handling the tricky aspects of employment including compliance, payroll, and onboarding so clients can focus on growing their business. To support its continued growth, WWG is delivering a strategic transformation programme to unify its MS D365 CE capability alongside its custom-build client and worker portal.
What You’ll Be Doing
- Own and drive end-to-end delivery of the D365 CE and custom portal projects, running multiple concurrent workstreams including CRM functional configuration/development, portal development, integrations, data migration, and business readiness.
- Maintain a consolidated Project delivery roadmap that reflects dependencies across all workstreams, with clear milestones, critical path visibility, and phase-gate criteria agreed with the Senior Product Owner and Group Programme Manager.
- Run Agile delivery ceremonies, sprint planning, stand-ups, sprint reviews, and retrospectives, partnering closely with the Senior Product Owner who leads backlog refinement and requirements.
- Create, maintain, and track all detailed delivery plans including sprint plans, dependency maps, business readiness plans, data migration plans, testing schedules, communications plans, and training plans.
- Manage resource capacity and allocation across concurrent workstreams, forecasting demand against the wider portfolio, identifying contention and pressure points early.
- Produce regular Project status reports and forecasts for the Group Programme Manager using standardised RAG formats.
- Own and maintain the Project RAID log, escalating critical risks, issues, and dependencies with clear mitigation and resolution plans.
- Represent the D365 CE and Portal project at governance forums, steerco, and architecture review boards.
- Coordinate with other business units who consume the D365 platform.
- Engage proactively with the leads of other group programmes to surface cross-programme impacts.
- Identify, map, and actively manage cross-team and cross-workstream dependencies.
- Act as the primary delivery point of contact for the Project, leading and coordinating the cross-functional delivery team.
- Own change management and business readiness end-to-end for the Project.
- Define and enforce go/no-go criteria for each release in collaboration with the Senior Product Owner.
- Own the hyper-care period post go-live, ensuring issues are triaged and resolved promptly.
- Own the change control process for the Project, assessing the delivery, cost, and dependency impact of scope changes.
- Ensure all delivery artefacts including plans, RAIDs, decisions, test evidence, and meeting records are maintained and up to date.
- Foster a culture of accountability, transparency, and continuous improvement across the Project team.
We’d Love To Hear From Someone That Has/is
- Minimum 10 years’ experience delivering complex technology programmes.
- Proven track record of end-to-end Project delivery from initiation through to go-live and hyper-care.
- Experience with project rescues.
- Demonstrable experience working in close partnership with a Product Owner or BA lead.
- Confident communicator at all levels.
- Highly organised, structured thinker.
- Commercially aware and outcome-focused.
Domain Knowledge
- Working familiarity with Microsoft Dynamics 365 CE.
- Sufficient understanding of custom software development lifecycles.
- Familiarity with system integration patterns.
- Understanding of data migration as a delivery discipline.
- Understanding of business readiness, change management, and operational transition.
Desirable
- MSP, PMP, or PRINCE2 Practitioner, or equivalent Project management qualification.
- Experience delivering Projects that span both a Microsoft Dynamics 365 platform and a parallel bespoke software development workstream.
- Experience in or exposure to the global employment, Employer of Record (EOR), payroll, or workforce solutions sector.
- Experience working with ambiguity and bringing clear structure to environments.
What You’ll Be Part Of
This is a senior, high-impact delivery role at the heart of a strategically important transformation Project within a business on a mission to make global hiring easy.
What’s next?
Our recruitment team will be in touch for an initial screening call if your application is shortlisted.
What We Can Offer You
25 days annual leave (increasing with service).
Technical Delivery Manager – D365 CE and Custom Portal in London employer: Workwell Global
As a Call Centre Customer Service Advisor in Chester, you'll join a dynamic team dedicated to delivering exceptional service to our contractors. We pride ourselves on a supportive work culture that values employee growth, offering 25 days of annual leave, health benefits, and recognition for long service. With a focus on professional development and a friendly atmosphere, this role provides a meaningful opportunity to make a difference while enjoying a rewarding career.
