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For Companies At a Glance
- Tasks: Lead analysis and design of business processes using Dynamics 365.
- Company: Join a forward-thinking company focused on strategic objectives.
- Benefits: Enjoy 25 days leave, health benefits, and a pension scheme.
- Other info: Remote work with opportunities for career growth and development.
- Why this job: Make a real impact by improving business processes and systems.
- Qualifications: Experience in business analysis and Dynamics 365 is essential.
The predicted salary is between 70000 - 85000 £ per year.
As the Senior D365 Business Analyst, you will lead the analysis and design of business processes and systems that support our strategic objectives. This role will act as a key liaison between stakeholders and technical teams, ensuring requirements are clearly defined, documented, and delivered effectively.
What You’ll Be Doing
- Lead requirements gathering sessions with stakeholders across the business.
- Analyse complex business processes and identify opportunities for improvement.
- Translate business needs into detailed functional specifications and user stories.
- Work closely with project managers, developers, and testers to ensure successful delivery.
- Conduct impact assessments and feasibility studies for proposed changes.
- Support system configuration, testing, and implementation activities.
- Develop process maps, workflows, and documentation to support change initiatives.
- Ensure compliance with governance, data protection, and regulatory requirements.
- Act as a subject matter expert for business analysis best practices.
We’d Love To Hear From Someone That
- Has proven experience as a Business Analyst, ideally in a senior or lead role.
- Has proven experience in Dynamics 365 led environments and delivery of Dynamics 365 solutions.
- Modules include Customer Insights, Sales Hub and Customer Service.
- Has proven experience with custom integrations into D365.
- Integrations include web portals, finance systems, compliance and identity verification platforms.
- Has relevant experience / exposure to working in a payroll and EOR environment.
- Any experience operating in an M&A type environment where consolidation and alignment of people and processes happen.
- Possesses strong knowledge of business analysis methodologies (e.g., Agile, Waterfall).
- Is skilled in requirements elicitation, documentation, and stakeholder management.
- Has excellent analytical and problem-solving abilities.
- Is proficient in tools such as Visio, Jira, Confluence, or similar.
- Experience with Azure DevOps and Miro a plus.
- Understands system integration and data flows.
- Has strong communication and facilitation skills.
- Can manage multiple projects and priorities effectively.
- Holds a relevant qualification (e.g., BCS Business Analysis, IIBA certification) or equivalent experience.
Key Skills
- Analytical Thinking: Ability to interpret complex data and processes to identify solutions.
- Stakeholder Management: Skilled in building relationships and influencing at all levels.
- Technical Understanding: Familiarity with system architecture, integrations, and data flows.
- Process Mapping: Expertise in creating workflows and process documentation.
- Requirements Gathering: Strong ability to elicit, document, and validate requirements.
- Project Delivery: Experience supporting projects through full lifecycle.
- Communication: Excellent written and verbal skills for clear documentation and presentations.
- Problem-Solving: Ability to resolve issues quickly and effectively.
- Adaptability: Comfortable working in fast-paced, changing environments.
- Tools Proficiency: Knowledge of BA tools (e.g., Visio, Jira, Confluence) and MS Office Suite.
What’s next?
Our recruitment team will be in touch for an initial screening call if your application is shortlisted. Please note that due to high application volumes, we may not be able to respond to every applicant individually.
What We Can Offer You
- 25 days annual leave (increasing with service) + bank holidays
- Pension
- Health Assured
- Life Assurance
- Cycle to Work Scheme
- Awards
- Long Service Recognition
- Spectrum life
- Annual Pay Review
- Employee Referral
Location: UK
Salary: £70,000 - £85,000 DOE
Workplace: Remote, UK
Experience: Mid
Hours: Mon – Fri 9:00 – 17:30
Senior D365 Business Analyst in London employer: Workwell Global
Contact Detail:
Workwell Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior D365 Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to D365. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, we should highlight specific projects where you’ve led requirements gathering or improved business processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior D365 Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior D365 Business Analyst role. Highlight your experience with Dynamics 365 and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description, especially around stakeholder management and process improvement.
Showcase Your Analytical Skills: Since this role requires strong analytical thinking, make sure to include examples of how you've interpreted complex data or processes in your previous roles. We love seeing problem-solving in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Workwell Global
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365, especially the modules mentioned in the job description like Customer Insights and Sales Hub. Be ready to discuss how you've used these tools in past roles and how they can be leveraged to meet business objectives.
✨Master Requirements Gathering
Prepare to showcase your skills in requirements elicitation. Think of examples where you've successfully led sessions with stakeholders, and be ready to explain how you translated their needs into functional specifications. This will demonstrate your ability to bridge the gap between technical teams and business needs.
✨Showcase Your Analytical Skills
Be prepared to discuss complex business processes you've analysed in the past. Highlight specific instances where you've identified opportunities for improvement and how those changes positively impacted the organisation. Use data and metrics to back up your claims!
✨Communicate Clearly and Confidently
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare to explain your experience with tools like Visio, Jira, and Confluence, and how you've used them to create process maps and documentation. Confidence in your delivery will leave a lasting impression.