At a Glance
- Tasks: Be the first point of contact, resolving queries via calls, emails, and live chats.
- Company: Workwell Contractor Solutions, a dynamic team in Chester.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on first-contact resolution and meeting KPIs.
- Why this job: Make a real difference by helping contractors and enhancing their experience.
- Qualifications: Strong communication skills and a passion for teamwork.
The predicted salary is between 25549 - 31227 £ per year.
Workwell Contractor Solutions in Chester is seeking a Customer Service Advisor to be the first point of contact for our contractors, handling calls, emails and live chats to resolve queries efficiently.
You will manage inbound queries, make outbound calls, and strive for first-contact resolution while meeting KPIs.
The role rewards clear communication, empathy and teamwork in a fast-paced environment.
#J-18808-Ljbffr
Customer Service Advisor - Fast-Paced Support & First-Contact Resolution in Chester employer: Workwell Contractor Solutions
Workwell Contractor Solutions is an exceptional employer located in Chester, offering a dynamic work environment where clear communication and teamwork are highly valued. Employees benefit from comprehensive training, opportunities for professional growth, and a supportive culture that encourages collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding employment in customer service.
Contact Details:
Workwell Contractor Solutions Recruitment Team
