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- Tasks: Support a Senior Account Manager in delivering exceptional client service and managing accounts.
- Company: Join a leading company known for tailored retail solutions and outstanding customer experiences.
- Benefits: Competitive salary up to £27k, with opportunities for growth in a supportive environment.
- Why this job: Be part of a reputable team that values sustainability and strong client relationships.
- Qualifications: Experience in customer service or purchasing, with strong multitasking and relationship-building skills.
- Other info: Ideal for those looking to thrive in a fast-paced, dynamic work environment.
The predicted salary is between 21600 - 37800 £ per year.
Account Manager Support Cardiff To £27k depending on experience Are you looking to join a niche company that consistently delivers outstanding customer experiences across all business areas? Our long term client, a leader in comprehensive retail solutions, is expanding its Customer Support team and looking for a Customer Support Coordinator to assist a Senior Account Manager in managing one of their high-profile client accounts. Known for exceptional service, our client provides tailored retail solutions ranging from procurement to direct delivery, making it the go-to partner for industry giants. They emphasise cost and time savings, as well as sustainability. Role Overview In this role, you will work closely with the Account Manager, ensuring clients receive top-tier service. Key responsibilities include: * Client Relations: Respond promptly to client inquiries, fostering strong and enduring relationships. * Inventory Management: Maintain optimal stock levels and coordinate restocking efforts to meet client needs. * Supplier Coordination: Work with suppliers to source items competitively and within lead times. * Reporting: Generate and deliver regular reports to internal and external stakeholders. About You * Experience: Prior experience in customer service or purchasing, ideally in retail or manufacturing settings. * Multitasking Skills: Capable of thriving in a fast-paced environment while managing multiple responsibilities. * Relationship Building: A natural at building and maintaining long-term client relationships. * Technical Skills: Proficient in analytics and IT, with an ability to navigate relevant software and tools. If you want to be part of an established business who have a great reputation within the industry then we want to hear from you
Account Manager Support employer: Workwales
Contact Detail:
Workwales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Support
✨Tip Number 1
Familiarize yourself with the retail solutions industry. Understanding the specific challenges and trends in this sector will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've successfully managed client relationships in the past. This will showcase your ability to foster strong connections, which is crucial for this position.
✨Tip Number 3
Brush up on your inventory management skills. Being able to discuss strategies for maintaining optimal stock levels and coordinating restocking efforts will set you apart as a candidate who understands the operational side of the role.
✨Tip Number 4
Prepare to discuss your technical skills, especially in analytics and relevant software. Being able to demonstrate your proficiency in these areas will show that you're ready to handle the reporting responsibilities of the job.
We think you need these skills to ace Account Manager Support
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Manager Support position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize any prior experience in customer service or purchasing, particularly in retail or manufacturing. Use specific examples to demonstrate your multitasking abilities and relationship-building skills.
Showcase Technical Skills: Mention your proficiency in analytics and IT tools in your application. If you have experience with specific software relevant to inventory management or reporting, be sure to include that information.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Discuss how your values align with their emphasis on customer service, cost savings, and sustainability.
How to prepare for a job interview at Workwales
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service or purchasing. Highlight specific examples where you successfully managed client relationships or resolved issues, as this will demonstrate your fit for the Account Manager Support position.
✨Demonstrate Multitasking Abilities
Since the role requires managing multiple responsibilities in a fast-paced environment, share examples of how you've effectively prioritized tasks and handled competing demands in your past jobs.
✨Familiarize Yourself with the Company’s Solutions
Research the company’s retail solutions and understand their approach to customer service. Being knowledgeable about their offerings will show your genuine interest in the role and help you engage in meaningful discussions during the interview.
✨Prepare Questions About Client Relations
Think of insightful questions regarding how the company fosters strong client relationships. This not only shows your interest in the role but also your understanding of the importance of client relations in the Account Manager Support position.
