Relationship Manager

Relationship Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive new memberships and manage global chapters while engaging with industry leaders.
  • Company: Join WORKTECH Academy, the leading platform exploring the future of work.
  • Benefits: Competitive salary, 32 days holiday, hybrid working, and training opportunities.
  • Why this job: Be part of a young, dynamic team shaping workplace strategies globally.
  • Qualifications: 2+ years in business development or community management with strong communication skills.
  • Other info: Exciting role with opportunities for growth in a collaborative environment.

The predicted salary is between 36000 - 60000 £ per year.

WORKTECH Academy is the world’s leading membership club and intelligence platform exploring the future of work. We have a roster of global high-profile member organisations from several different sectors who are seeking knowledge, data, and insights to inform their workplace strategies.

We are looking for a bright, driven, social, and proactive Business Development & Community Manager to drive new memberships, manage existing members and sector-specific communities as well as work on strategic projects for WORKTECH Academy. Key to the role is the cultivation and management of a collection of WORKTECH Academy global chapters in New York/North America, APAC and EMEA, focused on four sectors: financial, legal, tech and life sciences.

You will have a background in membership sales, customer success, or membership management, experience in liaising with senior-level decision makers, and possess an interest in technology, architecture, culture, design and the future of work.

If you’re keen to join a young, entrepreneurial, highly collaborative company with its finger on the pulse of the latest workplace knowledge, we’re the company for you.

Responsibilities
  • Drive New Business: Upsell and cross-sell memberships and thought leadership projects, utilising the chapters as a platform.
  • Manage Global Chapters: Cultivate and oversee WORKTECH Academy chapters, working with local leads.
  • Business Development Support: Assist the Development Director with proposals and pitches.
  • Industry Engagement: Attend virtual/in-person events to network, attract new members, and expand industry contacts.
  • Chapter Administration: Maintain accurate records, tracking key requirements and logistics.
  • Membership Expertise: Develop in-depth knowledge of offerings to enhance sales opportunities.
  • Member Communication: Craft targeted messages to engage members and promote initiatives.
  • Content Management: Update article posts on the WORKTECH Academy platform via WordPress.
  • Innovative Engagement: Identify new ways to engage and grow the membership base.
Requirements
  • Graduate level or relevant industry experience
  • Proven 2 years + of work experience as a Business Development Manager/Community Manager
  • Proficient use of Microsoft 365
  • Proficient use of WordPress
  • Experience using CRM systems such as Salesforce
Skills and characteristics
  • Proactive, self-starter, able to work and learn independently
  • Highly organised, outgoing, professional
  • Excellent communication skills (both written and verbal)
  • Confident working with senior leaders
  • Strong business acumen and understanding of business needs
  • Effective time and project management skills
  • A cool head under pressure
  • A keen interest in technology, design, architecture, and culture
Benefits Include
  • Salary package: OTE £45K+ including bonus
  • 32 days holiday per annum (incl. Bank Holidays) rising to 37 linked to length of service
  • Cycle to Work Scheme
  • Training and development opportunities
  • Hybrid working; currently working 3 days in our office

Relationship Manager employer: WORKTECH Academy

WORKTECH Academy is an exceptional employer that fosters a vibrant and collaborative work culture, perfect for those passionate about the future of work. With generous benefits including a competitive salary package, extensive holiday allowance, and opportunities for professional development, employees are encouraged to grow and thrive in their roles. Located in a dynamic environment, the company offers a unique chance to engage with high-profile members across various sectors, making it an ideal place for driven individuals looking to make a meaningful impact.
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Contact Detail:

WORKTECH Academy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relationship Manager

✨Tip Number 1

Network like a pro! Attend industry events, both virtual and in-person, to meet potential employers and expand your contacts. Remember, it’s all about who you know, so don’t be shy!

✨Tip Number 2

Show off your knowledge! When chatting with decision-makers, share insights about the future of work and how it relates to their business. This will position you as a thought leader and make you memorable.

✨Tip Number 3

Follow up after meetings or events. A quick email thanking them for their time and reiterating your interest can go a long way. It shows you're proactive and genuinely interested in the role.

✨Tip Number 4

Apply through our website! We’re always on the lookout for bright, driven individuals. Make sure your application stands out by tailoring it to the specific role and showcasing your relevant experience.

We think you need these skills to ace Relationship Manager

Business Development
Membership Management
Customer Success
Networking Skills
Communication Skills
Project Management
CRM Systems (Salesforce)
Microsoft 365 Proficiency
WordPress Proficiency
Organisational Skills
Proactivity
Industry Knowledge (Technology, Design, Architecture, Culture)
Strategic Thinking
Event Engagement

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the future of work and how you can contribute to our mission at WORKTECH Academy.

Tailor Your CV: Make sure your CV is tailored to highlight your experience in membership sales and community management. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing relevant skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Be sure to mention specific projects or experiences that demonstrate your proactive nature and ability to engage with senior leaders.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at WORKTECH Academy

✨Know Your Stuff

Before the interview, dive deep into WORKTECH Academy's mission and values. Familiarise yourself with their global chapters and the sectors they focus on. This will not only show your genuine interest but also help you tailor your responses to align with their goals.

✨Showcase Your Experience

Prepare specific examples from your past roles that highlight your skills in membership sales, customer success, or community management. Be ready to discuss how you've successfully engaged with senior-level decision makers and driven new business opportunities.

✨Be Proactive and Engaging

During the interview, demonstrate your proactive nature by suggesting innovative ideas for member engagement or ways to enhance the WORKTECH Academy's offerings. This will showcase your creativity and enthusiasm for the role.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's future projects, chapter management, and industry trends. This not only shows your interest but also gives you a chance to assess if the company aligns with your career aspirations.

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