At a Glance
- Tasks: Support customers through the sales process and build lasting relationships.
- Company: Join a stable and growing business with a friendly team in Tamworth.
- Benefits: Enjoy a competitive salary, annual bonus, and 25 days holiday.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Make an impact by helping clients and driving sales growth.
- Qualifications: Experience in sales support or account management is a plus.
Location: Tamworth
Salary: £31,000 + Annual Bonus & Benefits
Hours: Monday to Friday 9-5pm
Our client is a well-established and growing business seeking a proactive Internal Sales Coordinator to join their friendly team in Tamworth. This is a varied role combining new business, account management and sales administration, making it ideal for someone who enjoys building customer relationships.
The Role
As a Sales Coordinator, you will play a key role in supporting customers throughout the sales process while identifying opportunities to maximise sales and strengthen client relationships.
Key Responsibilities
- Manage a portfolio of existing customer accounts, building long-term relationships.
- Process customer orders accurately and efficiently from enquiry through to delivery.
- Respond to inbound sales enquiries, preparing quotations and following up opportunities.
- Handle inbound calls within set KPIs.
- Make outbound calls to generate new leads/business.
- Manage customer expectations by phone, e-mail and other appropriate means of communication.
- Use a pro-active approach for the upselling of current promotions.
- Collaborate with key account managers targeting market sectors to identify and generate New Business.
- Qualifying prospects from initial enquiries generating new business leads to handover to the sales team, allocating the correct sales manager.
- Communicating with customers to identify their needs and requirements and identify sales opportunities.
- Supporting sales with onboarding new business, follow up calls/feedback, identifying opportunities to maximize sales.
- Support when required on Focus accounts.
- Maintain data, customer details, pricing, and general updates in CRM & SAP.
- Support the external sales team with quotations, account management and administration.
- Help achieve team sales targets by delivering outstanding customer support and identifying opportunities for account growth.
The successful candidate will have:
- Previous experience within an Internal Sales, Sales Coordinator, Sales Support or Customer Account Management role.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience processing customer orders and quotations.
- A proactive and commercial approach with a passion for delivering excellent customer service.
- Good IT skills, including experience using CRM systems and Microsoft Office.
What's on Offer
- £31,000 Basic Salary
- Monday to Friday Working Hours
- Stable, Growing Business
- Friendly and Supportive Team
- Career Development Opportunities
- Pension Scheme
- 25 Days Holiday plus Bank Holidays
Internal Sales Coordinator in Tamworth employer: Workstreet
As a Sales Account Manager, you will thrive in a dynamic and supportive work culture that values your contributions and encourages professional growth. With competitive compensation, uncapped earnings potential, and the flexibility of a field-based role, this position offers a unique opportunity to build lasting client relationships while enjoying the benefits of a collaborative team environment. Join us and be part of a company that prioritises employee development and rewards hard work.
