Job Description
Software Account Manager
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£40,000 + Company Car/Allowance + Benefits
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West Mids office with Nationwide Travel
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We are recruiting a Software Account Manager for a rapidly growing technology business. This is a newly created position offering an excellent opportunity for someone who enjoys combining customer interaction with technical problem-solving.
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Working closely with the sales team, software developers, project managers and customers, you will play a pivotal role in understanding customer requirements, conducting site surveys, designing software solutions and supporting projects from initial concept through to successful implementation.
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Key Responsibilities
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- Conduct customer site visits, surveys and technical discovery meetings.
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- Understand customer requirements and recommend appropriate software solutions.
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- Support the sales team throughout the pre-sales process.
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- Produce technical proposals, solution designs and customer presentations.
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- Deliver software demonstrations and participate in customer workshops.
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- Work alongside software developers, engineers and project managers to ensure successful project delivery.
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- Assist with software integration discussions and solution architecture.
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- Coordinate project documentation, planning and customer communications.
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- Build long-term customer relationships and act as a trusted technical adviser.
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- Identify opportunities to introduce additional software products and services within existing accounts.
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- Maintain accurate CRM records, site survey documentation and project updates.
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Skills & Experience
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- Experience within a Pre-Sales, Technical Sales, Solutions Consultant, Applications Engineer, Software Support or Technical Account Management role would be advantageous.
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- Alternatively, candidates with a technical or engineering background looking to move into a customer-facing software role are encouraged to apply.
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- Excellent communication and presentation skills.
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- Able to explain technical concepts to both technical and non-technical audiences.
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- Commercial awareness with a consultative approach to sales.
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- Comfortable travelling to customer sites throughout the UK.
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- Full UK Driving Licence.
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Software Account Manager in Birmingham employer: Workstreet
As a Sales Account Manager, you will thrive in a dynamic and supportive work culture that values your contributions and encourages professional growth. With competitive compensation, uncapped earnings potential, and the flexibility of a field-based role, this position offers a unique opportunity to build lasting client relationships while enjoying the benefits of a collaborative team environment. Join us and be part of a company that prioritises employee development and rewards hard work.
