Sales Administrator in Birmingham

Sales Administrator

• £30,000 per annum
• Birmingham
• Monday – Thursday, 8.30am – 5pm and Friday, 9am – 12.30pm

Our client a leader in their field is now seeking a Sales Administrator to support in the development of new partners to ensure the continued expansion of the UK market

Key Roles and Responsibilities

• Be the key point of contact for customers, keeping them informed and answering queries about their orders
• Track customer orders through the factory and update customers on progress and delivery dates
• Enter, update and maintain customer orders accurately on the system, including any changes or amendments
• Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned
• Prepare despatch paperwork and support the shipping of finished parts to customers
• Update customer information in our CRM & ERP.
• Maintain market & competitor knowledge.
• Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary

The ideal candidate will possess the following experience.

• Sales Administrator, Account management or Internal account management background.
• Enthusiastic and willing to learn new skills and work within a small, fast paced company.
• Excellent written and verbal communication skills required.
• Proficient in Office 365/Excel.
• Confident communicator both internally with the team and externally with your managed accounts.
• Proactive, organized, great time and work-load management to prioritize tasks and actions.