We're looking for a practical, hands-on Facilities Management Technician to join our FM team. This is an ideal opportunity for someone who enjoys fixing problems, maintaining buildings to a high standard and taking pride in creating safe, clean and well-presented workspaces for our customers.
This is not a desk-based facilities role. You will report into the FMT Team Leader and spend the majority of your time out in our buildings carrying out inspections, first-fix repairs, maintenance tasks and compliance checks, while working closely with our Centre Management and FM teams to ensure our customers have the best possible experience.
You’ll have a genuine "get it done" attitude, enjoy solving day-to-day building issues, and be comfortable turning your hand to everything from basic repairs and decorating to contractor supervision and health & safety compliance.
What You'll Be Doing
Building Maintenance & Repairs
- Carry out first-fix maintenance and minor repairs across our centres.
- Undertake basic decorating, painting and making-good works.
- Respond to reactive maintenance requests and complete assigned tasks through our CAFM system.
- Keep common areas, external areas and landlord spaces clean, safe and in good decorative order.
- Identify issues before they become larger problems and proactively recommend solutions.
- Assist with waste and recycling management, ensuring waste areas remain organised and compliant.
- Record all completed works and maintain accurate maintenance records.
Contractor Management
- Support Facilities Managers with coordinating maintenance contractors and specialist suppliers.
- Conduct contractor inductions and toolbox talks.
- Monitor contractor performance and ensure works are completed safely and to the required standard.
- Ensure contractors comply with Workspace policies and minimise disruption to customers.
Health, Safety & Compliance
- Carry out daily and weekly building inspections.
- Complete fire safety checks, weekly fire alarm tests and emergency lighting inspections.
- Conduct water hygiene checks including outlet flushing and temperature monitoring.
- Complete inspections of plant rooms, risers, roof spaces and other building service areas.
- Maintain accurate compliance records using our maintenance management systems.
- Escalate any health, safety or compliance concerns promptly.
Customer Service
- Build positive relationships with customers and act as a visible facilities presence within the buildings.
- Work closely with Centre Teams to ensure customers receive a prompt and professional service.
- Support the delivery of a safe, compliant and welcoming environment for all occupiers and visitors.
Essential
What We're Looking For
- Previous hands-on maintenance, building services or facilities experience.
- Experience carrying out basic repairs and practical maintenance tasks.
- Good understanding of health and safety within a building environment.
- Strong customer service and communication skills.
- Ability to work independently and use your own initiative.
- Comfortable using IT systems and mobile devices.
- Good attention to detail and organisational skills.
Desirable
- Facilities, maintenance, trade or engineering-related qualification.
- Experience using CAFM or maintenance management systems.
- Understanding of building services including heating, lighting, plumbing, drainage or electrical systems.
- Experience coordinating contractors and monitoring works.
- Knowledge of fire safety, asbestos awareness or legionella compliance.
This role requires you to be on various sites 5 days a week.
You must be authorised to work in the UK to be considered for this position.
The Company
As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first.
Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work, 88 percent saying they are proud to work for the company, and 91 percent praising Workspace’s commitment to environment and social responsibility.
Our focus on our social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.
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Facilities Management Technician employer: Workspace Group
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