At a Glance
- Tasks: Be the friendly face of our Centre, providing top-notch customer service and support.
- Company: Join a vibrant team in a fun and welcoming work environment.
- Benefits: Competitive salary of £29,000 plus generous benefits.
- Other info: Work on-site 5 days a week and enjoy a dynamic team culture.
- Why this job: Make a real difference by creating a warm atmosphere for visitors and customers.
- Qualifications: Experience in customer service and strong communication skills are essential.
We have an opportunity for a customer focused Centre Coordinator with great social and administrative skills, who loves building relationships and is a self-starter. As the Centre Coordinator, you will be the first point of contact for anyone entering the building and you’ll be responsible for providing exceptional customer service - going above and beyond, making sure everyone who visits us feels at home.
Some of your responsibilities will include:
- Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
- Assuming role of Fire Marshall and co-ordinating fire evacuations as required.
- Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
- Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
- Organising customer events and preparing meeting rooms.
We look for a great team player who is sociable, outgoing and who can bring their own style to our fun, thriving work environment. You’ll also need to have:
- Experience of working in a strong customer facing environment.
- Proven experience in customer care and ability to resolve customer complaints.
- Strong MS Office skills along with knowledge of other basic IT packages.
- Excellent communication skills, both verbal and written.
This role requires you to be on site 5 days a week.
Centre Coordinator in Wood Green employer: Workspace Group PLC
As a Facilities Management Technician with us, you'll be part of a dynamic team dedicated to maintaining the highest standards in London’s premier flexible office spaces. We offer a generous salary and benefits, alongside a vibrant work culture that prioritises employee growth and development, ensuring you have the tools and support needed to excel in your role. Join us in delivering exceptional service while enjoying the unique advantage of working in one of the world's most exciting cities.
