We have an opportunity for a customer focused Centre Coordinator with great social and administrative skills, who loves building relationships and is a self-starter. As the Centre Coordinator, you will be the first point of contact for anyone entering the building and you’ll be responsible for providing exceptional customer service - going above and beyond, making sure everyone who visits us feels at home.
Some of your responsibilities will include:
- Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
- Assuming role of Fire Marshall and co-ordinating fire evacuations as required.
- Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
- Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
- Organising customer events and preparing meeting rooms.
We look for a great team player who is sociable, outgoing and who can bring their own style to our fun, thriving work environment. You’ll also need to have:
- Experience of working in a strong customer facing environment.
- Proven experience in customer care and ability to resolve customer complaints.
- Strong MS Office skills along with knowledge of other basic IT packages.
- Excellent communication skills, both verbal and written.
- Fluency in English.
What do you get? On top of a competitive salary package you’ll get:
- 25 days annual leave + 1 day extra for your birthday + all bank holidays + extra days for length of service.
- Travel Card.
- Health cash plan to claim back daily health costs including massages, dental care and optical.
- Hundreds of discounts online.
- Access to mental well-being app, Thrive.
- Fully paid training.
- Discounted shares.
- Work/Life Balance: Monday to Friday – 9:00-5:30pm.
- Summer and Christmas parties.
- An inspiring work environment with room for your ideas.
- Lots of social events you won’t want to miss.
Centre Coordinator in London employer: Workspace Group PLC
Join a vibrant and supportive team as a Centre Coordinator, where your customer service skills will shine in a welcoming environment. With a focus on employee well-being, we offer generous benefits including 25 days of annual leave, health cash plans, and opportunities for personal growth through fully paid training. Our fun work culture is complemented by social events and a commitment to work-life balance, making this an excellent place to build your career.
