Assistant Centre Manager
Find out if this opportunity is a good fit by reading all of the information that follows below.
London
Generous Salary Plus Benefits
As an Assistant Centre Manager, you will support the day-to-day running of our centres. This role is ideal for someone looking to develop their commercial, operational, and leadership skills, while delivering a great customer experience and supporting centre performance.
You will work closely with the Centre Manager, deputising where required, and playing a key role in customer service, sales support, and community engagement.
What Youll Be Doing
Customer Service & Front of House
Act as a key point of contact, maintaining a visible presence within the centre.
Deliver excellent customer service and manage queries or complaints effectively.
Build strong relationships with customers, understanding their needs.
Sales & Commercial Support
Support viewings and promote available space and services.
Help drive occupancy and revenue through proactive engagement.
Develop knowledge of local competitors and market activity.
Community & Engagement
Support a strong customer community through events and engagement.
Promote the centre and customer activity internally and externally.
Operations & Centre Management
Deputise for the Centre Manager when required.
Work with FM to maintain high standards across the centre.
Support H&S compliance and customer move-in/out processes.
Finance & Performance
Support delivery of rent roll, occupancy, and budget targets.
Assist with arrears and identifying cost efficiencies.
What Were Looking For
Essential Skills & Experience
Strong customer-facing experience with excellent relationship-building skills.
Confident communication (verbal and written).
Good IT skills and ability to learn new systems.
Organised with the ability to manage multiple priorities.
Personal Attributes
Proactive, self-motivated, and commercially aware.
A collaborative team player with a positive approach.
Confident, professional, and comfortable taking initiative.
This role requires you to be on site 5 days a week. xiskglj
You must be authorised to work in the UK to be considered for this position.
Assistant Centre Manager employer: Workspace Group PLC
Workspace Group Plc is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. Located in the vibrant Chocolate Factory Centre in Wood Green, employees benefit from a supportive environment that encourages creativity and excellence in guest experiences, alongside competitive remuneration and comprehensive benefits. Join us to be part of a team that values your contributions and fosters a sense of community while driving business success.
