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- Tasks: Drive and develop engaging training programs for retail teams using digital platforms and live events.
- Company: Join WorkShop, a leading retail agency creating innovative customer experiences globally.
- Benefits: Full-time role with opportunities for travel and professional growth in a dynamic environment.
- Why this job: Make a real impact by enhancing retail training and engagement with top brands like Sonos.
- Qualifications: 3-5 years in training management, strong LMS experience, and excellent project management skills.
- Other info: Collaborative culture with ongoing selection process; apply now to join our exciting team!
The predicted salary is between 36000 - 60000 £ per year.
WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. We at WorkShop are now looking for a Community Manager for Sonos that will be responsible for driving and developing the training programs.
Your main responsibilities will be to develop and own the training program strategy and ensure it is translated into relevant activities in the form of platform content and other activations, followed up with data to ensure engagement. The successful candidate will be responsible for developing and implementing training programs, both on digital Learning Management Systems (LMS) platforms and through live events, to enhance the knowledge and skills of our retail partners.
If you are a strategic thinker with a passion for training and a strong background in LMS platforms and live events, then keep reading.
Responsibilities:- Collaborate with cross-functional teams to design, develop, and deliver comprehensive training programs for retail teams across the UK.
- Collaborate on the building and planning of digital engagement tools and platform, implementation, and management of channel partner Learning Management Systems (LMS) to deliver online training content efficiently.
- Specifically looking for expertise and support for channel partners such as John L, Curry etc. and independent retailers.
- Work with global teams to adapt and develop engaging and effective training content for the LMS platforms, ensuring alignment with business objectives and retail best practices.
- Develop a digitally led community engagement strategy to reach retail sales associates at scale (app platform experience).
- Plan, coordinate, and execute live training events, workshops, and seminars to provide hands-on and interactive learning experiences for retail teams.
- Utilize data and analytics to assess the effectiveness of training programs and make data-driven recommendations for continuous improvement.
- Work closely with regional retail leaders, retail marketing and other stakeholders to identify training needs and tailor programs to address specific challenges or opportunities.
- Build strong relationships with key decision-makers at our retail partners to influence incremental training opportunities.
- Oversee our employee accommodations program to ensure the addition of our new product introductions, onboarding of new partners, and awareness of this benefit across all retail partners.
- Proven experience (3-5 years) as a training manager in a retail environment.
- Strong experience with Learning Management Systems (LMS) platforms, including the creation of training materials, implementation and management.
- Experience in planning and executing live events, workshops, and seminars for large groups.
- Strong understanding of retail operations, best practices, and industry trends.
- Excellent project management and organizational skills.
- Analytical mindset with proficiency in data analysis tools.
- Excellent written and verbal communication skills in English.
- Ability to work collaboratively in a cross-functional team environment.
- Ability to physically assist with live event equipment set-up.
- Willingness to travel up to 25% of the time.
- Experience from driving brand advocacy and influencing others is meriting.
Placement: London, UK
Start: As soon as possible or according to agreement
Working hours: Full time
Selection and interview process is ongoing; therefore, please apply as soon as possible.
We are WorkShop: the Consumer Experience Agency – a leading retail agency in the Nordics, dedicated to creating and delivering innovative customer experience for the world’s biggest brands.
Join one of our teams around the globe and explore your potential through unique projects, pop-ups, store concepts or our brand ambassador programs.
Locations
community manager for sonos employer: WorkShop - The Consumer Experience Agency
Contact Detail:
WorkShop - The Consumer Experience Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land community manager for sonos
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out to current employees at WorkShop or Sonos. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, bring along examples of your previous work. This could be training materials you've created or data from successful projects. It’s all about proving you can deliver!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to WorkShop directly through our website and express your interest in the Community Manager role. Sometimes, showing enthusiasm can make all the difference!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position. It’s a small gesture that can leave a big impression!
We think you need these skills to ace community manager for sonos
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Community Manager role at Sonos. Highlight your experience in training, project management, and retail engagement to show us you're the perfect fit!
Show Your Passion: Let your enthusiasm for retail and training shine through in your application. We want to see your passion for helping others learn and grow, so share any relevant experiences that showcase this!
Be Data-Driven: Since data analysis is key for this role, mention any experience you have with using data to improve training programs. Show us how you've used insights to make impactful decisions in the past!
Apply Through Our Website: Don't forget to submit your application via our website! It's the best way for us to receive your details and ensures you’re considered for this exciting opportunity with WorkShop.
How to prepare for a job interview at WorkShop - The Consumer Experience Agency
✨Know Your Training Strategies
Make sure you’re well-versed in various training strategies, especially those relevant to retail environments. Be ready to discuss how you would develop and implement training programmes for different platforms, including LMS and live events.
✨Showcase Your Project Management Skills
Prepare examples of your previous project management experiences, particularly in retail engagement programmes. Highlight how you’ve successfully planned and executed live events or workshops, as this will resonate with what they’re looking for.
✨Understand the Retail Landscape
Brush up on current retail trends and best practices. Being able to discuss how these trends can influence training content will show that you’re not just knowledgeable but also strategic in your thinking.
✨Data-Driven Mindset
Be prepared to talk about how you’ve used data and analytics to assess training effectiveness in the past. This role requires a strong analytical mindset, so demonstrating your ability to make data-driven decisions will set you apart.
