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- Tasks: Engage with customers, manage accounts, and drive sales through excellent service.
- Company: Award-winning local business known for bespoke products and a supportive team.
- Benefits: Starting salary of £26,430, increasing after probation, plus generous holiday allowance.
- Why this job: Join a friendly team and make a real impact on customer satisfaction and sales growth.
- Qualifications: Strong sales skills, good communication, and a positive attitude are essential.
- Other info: Monday to Friday hours with additional time off for your birthday and festive closure.
The predicted salary is between 26430 - 27300 £ per year.
An award winning local business, who designs and manufactures bespoke products, whilst offering solutions to a wide range of clients and customers on both large and small scale projects is looking to grow the team with an additional Sales Coordinator to join a busy but successful and friendly supportive team. The role will be strongly customer focused and to generate sales by dealing with existing customers through account management, dealing with new customer enquiries and developing business sales.
Duties:
- Answer incoming telephone calls from customers with a view to advising & selling them products and services.
- Make regular contact with agreed accounts, in order to build and maintain relationships, increase current order levels and introduce new product ranges and services.
- Deal with online enquiries via web chat.
- Make outbound calls to prospective clients on a regular basis to keep in touch.
- Work as part of a team achieving agreed team sales targets.
- Process all customers’ requests including quotes, orders and product enquiries with attention to details.
- Liaise with the client throughout the order process from placement of order to dispatch.
- Attend trade shows and fairs and be an ambassador for the company.
- Office Administration duties.
- Liaise with suppliers, negotiating best prices, minimum order quantities and lead times and issue Purchase Orders where applicable.
- Communicate with other departments within the company to ensure a smooth order process for the client.
Key Skills & Experience:
- Excellent sales and customer service skills.
- Good understanding on how to make outbound ‘cold’ sales calls.
- Good administration skills.
- Good communication skills.
- Conscientious with a high attention to detail.
- Positive and can-do attitude.
Salary: Starting at £26,430 and after successful pass of probation (3 months) will uplift to £27,300.
Other Information:
- Hours – Monday to Friday 9 to 5.30 with half hour lunch (40 Hours per week).
- 24 days broken down as 20 days holiday per year plus Birthday day off and company closure (3 days) between Christmas and New Year given additionally.
Customer Sales Coordinator in Waterlooville employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Coordinator in Waterlooville
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your phone skills! Since the role involves answering calls and making outbound sales calls, try role-playing with a friend or family member. This will help you feel more confident and ready to tackle those customer interactions.
✨Tip Number 3
Network like a pro! Attend trade shows and fairs where the company might be present. Not only will you get to meet potential colleagues, but you can also make a great impression in person. Plus, it’s a fab way to learn more about the industry!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s a call or a meeting, drop a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Sales Coordinator in Waterlooville
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve successfully managed relationships and generated sales in the past. Share specific examples that demonstrate your ability to connect with clients and meet their needs.
Be Detail-Oriented: Attention to detail is key for this role, so don’t forget to proofread your application. We appreciate clear and concise communication, so make sure your writing is free from errors and easy to read. This will show us you’re conscientious and take pride in your work.
Demonstrate Your Sales Skills: In your written application, give us a glimpse of your sales experience. Whether it’s through cold calling or managing accounts, we want to know how you’ve driven sales and what strategies you’ve used. Be specific about your achievements and how you can bring that success to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Workshop Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company’s products and services. Understand their customer base and what makes them unique in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you successfully managed accounts or generated sales. Be ready to discuss how you built relationships with clients and handled inquiries. This will demonstrate your capability to excel in a customer-focused role.
✨Practice Cold Calling Scenarios
Since the role involves making outbound calls, practice some cold calling scenarios with a friend or family member. Focus on how to introduce yourself, engage the customer, and handle objections. This will boost your confidence and prepare you for real-life situations during the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, sales targets, or upcoming projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.