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- Tasks: Lead and inspire a telemarketing team to achieve sales targets and deliver exceptional customer service.
- Company: Passionate client-focused company with a supportive and nurturing work environment.
- Benefits: Competitive salary, uncapped OTE, flexitime, gym membership, and fun incentives.
- Why this job: Join a dynamic team where your leadership can make a real difference in client relationships.
- Qualifications: Experience in managing sales teams and a drive for personal development.
- Other info: Enjoy a vibrant workplace with perks like free lunch Fridays and a pool table.
The predicted salary is between 24000 - 36000 £ per year.
Our client, who is very passionate about bringing the best service to their customers and clients, who also take pride in providing the best supportive and nurturing working environment for the team, are recruiting for a Team Manager whose values align to join the business.
To be considered for the role, you must have previous experience in managing a sales-based team and driving business to meet performance targets, whilst maintaining excellence in client and customer service. You must be driven, proactive and make sure all team members are supported with training and development in the role.
Duties and Responsibilities
- Day to day team management, being point of contact for general needs and requests of team
- Motivate and support team members through regular communication and feedback.
- Deliver training and coaching sessions to support personal development.
- Build strong client partnerships, ensuring regular and effective communication.
- Build and manage pipelines, ensuring consistent client contact and retention.
- Take ownership of team KPIs and targets.
- Monitor and enforce compliance to company policies and procedures
- Deal with escalations, finding solutions and resolutions
- Monitor campaigns to exceed expectations, making continual progress and implementing solutions for improvement where needed.
Skills and Experience
- Has experience managing teams and achieving performance targets.
- Thrives in a fast-paced, client-focused sales environment.
- Demonstrates strong communication and interpersonal skills.
- Shows initiative, motivation, and a positive, solution-driven attitude.
- Is committed to personal development and progression.
Working Hours
Monday to Friday (Flexitime around core hours available)
8.30am – 5.30pm Monday to Thursday
8.30am – 3pm Friday
Salary and Reward
£30,000 basic + OTE (£12-15k OTE year one, £20k - £25k onward – Uncapped)
Flexitime.
Regular Incentives & Rewards.
Subsidised Gym Membership.
Free Lunch Friday.
Dress Down.
Pool Table
Team Manager - Telemarketing employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Telemarketing
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Team Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews by practising common questions. Think about how your experience managing sales teams aligns with the job description. We want you to shine when discussing your achievements and how you can motivate a team!
✨Tip Number 3
Don’t forget to showcase your personality! Employers love candidates who are not only qualified but also a good fit for their team culture. Be yourself and let your passion for client service and team development come through.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for driven individuals who align with our values, so make sure to highlight that in your approach.
We think you need these skills to ace Team Manager - Telemarketing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous management roles and any achievements in driving sales performance. We want to see how you align with our values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience makes you the perfect fit. Don’t forget to mention your commitment to team development and client service.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use a friendly tone that reflects your personality, as we value interpersonal skills just as much as experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we love!
How to prepare for a job interview at Workshop Recruitment
✨Know Your Team Management Style
Before the interview, think about your management style and how it aligns with the company's values. Be ready to share specific examples of how you've motivated and supported your team in the past, especially in a sales environment.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare to discuss how you’ve effectively communicated with your team and clients. Think of instances where your communication led to successful outcomes or resolved issues.
✨Prepare for Performance Metrics Discussion
Brush up on your knowledge of KPIs and performance targets. Be prepared to talk about how you've previously driven your team to meet or exceed these targets, and what strategies you used to ensure compliance with company policies.
✨Demonstrate Your Commitment to Development
This role requires a focus on training and personal development. Come equipped with ideas on how you would implement training sessions and support your team's growth. Share any relevant experiences where you helped team members progress in their careers.
