At a Glance
- Tasks: Manage maintenance requests and coordinate with contractors for residential properties.
- Company: Join a respected property management business with a friendly team.
- Benefits: Competitive salary, 21 days holiday, pension scheme, and career progression.
- Why this job: Take ownership of maintenance operations and build strong relationships in a supportive environment.
- Qualifications: Experience in property maintenance coordination and strong organisational skills.
- Other info: Enjoy a stable office-based role with genuine responsibility and growth opportunities.
A respected and growing property management business is seeking an experienced Block Maintenance Coordinator to join their friendly and highly supportive team of eight. This is a fast-paced and rewarding role where you’ll work closely alongside another coordinator, taking real ownership of maintenance operations across a busy residential portfolio. If you enjoy responsibility, thrive under pressure, and want to be part of a down-to-earth team that genuinely gets along — this could be the perfect opportunity.
As Block Maintenance Coordinator, you’ll manage reactive and planned maintenance for residential buildings, overseeing up to 100 live work tickets at any one time. You will act as the key link between residents, contractors and property managers, ensuring works are handled efficiently and completed to a high standard. This is a busy, hands-on position offering excellent exposure, autonomy, and the chance to build a long-term career within property management.
Main Responsibilities:
- Log and manage maintenance requests received via phone and email
- Diagnose basic issues and allocate the appropriate contractors
- Obtain and review quotes, issuing work instructions once approved
- Monitor progress to ensure works are completed on time and to specification
- Provide clear updates to residents, leaseholders and internal teams
- Maintain accurate records within the CRM system
- Build strong relationships with contractors and monitor performance
- Support Block Managers with maintenance planning and coordination
Skills and Knowledge:
- Experience across both lettings and block management
- Proven background in property maintenance coordination or property management
- Strong organisational skills with the ability to prioritise a high workload
- Excellent communication skills and confidence dealing with contractors and residents
- Proactive, reliable, and solutions-focused
- Comfortable using IT systems and databases
Salary and Benefits:
- Salary £29,000 – £32,500 depending on experience
- 21 days holiday + bank holidays
- Pension scheme
- Full-time, Monday–Friday, 9am–6pm (1-hour lunch), Office-based
- Supportive, collaborative team culture
- Opportunity for genuine responsibility and career progression
- Stable, office-based role within a well-established business
Property Maintenance Coordinator in Southsea employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Maintenance Coordinator in Southsea
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Block Maintenance Coordinator, you'll need to interact with residents and contractors regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle the busy workload that comes with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our supportive team right from the start!
We think you need these skills to ace Property Maintenance Coordinator in Southsea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in property maintenance coordination and any relevant achievements that show you can handle a busy workload.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Block Maintenance Coordinator role. Share specific examples of how you've successfully managed maintenance operations in the past and how you thrive under pressure.
Showcase Your Communication Skills: Since this role involves liaising with residents, contractors, and property managers, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language to convey your points effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being considered. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Workshop Recruitment
✨Know Your Stuff
Before the interview, brush up on your knowledge of property maintenance and management. Familiarise yourself with common issues that arise in residential buildings and how to handle them. This will show that you’re proactive and ready to take ownership of the role.
✨Showcase Your Organisational Skills
Since this role involves managing multiple work tickets, be prepared to discuss how you prioritise tasks and stay organised. Bring examples from your past experience where you successfully juggled a high workload and met deadlines. This will demonstrate your ability to thrive under pressure.
✨Communicate Clearly
As a Block Maintenance Coordinator, you'll need to liaise with residents, contractors, and property managers. Practice articulating your thoughts clearly and confidently. You might even want to role-play some scenarios with a friend to get comfortable with potential questions about communication.
✨Build Rapport
During the interview, aim to connect with your interviewers. Show your down-to-earth personality and express genuine interest in being part of their supportive team. Ask questions about their team culture and how they collaborate, which can help you stand out as someone who values teamwork.