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- Tasks: Provide top-notch sales support and coordinate customer enquiries for successful outcomes.
- Company: Join a dynamic commercial team in a thriving environment.
- Benefits: Enjoy a competitive salary, annual bonus, hybrid working, and health benefits.
- Why this job: Be the key player in transforming customer enquiries into exciting projects.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
- Other info: Flexible working hours with an early Friday finish and on-site parking.
The predicted salary is between 21600 - 32400 £ per year.
We are recruiting a Sales Support Advisor to join a busy commercial team, providing high-quality sales support across customer enquiries, project coordination and internal sales processes. This role is ideal for someone who enjoys customer interaction, data accuracy and playing a key role in enabling successful sales outcomes.
As a Sales Support Advisor, you will act as a central point of contact for incoming enquiries, delivering professional sales support while working closely with internal sales teams to convert opportunities into projects.
Key Responsibilities- Provide first-line sales support for customer enquiries, including product information and selection guidance.
- Capture, qualify and log sales leads accurately within the CRM system to support sales pipelines.
- Deliver proactive sales support by coordinating enquiries, quotations and project updates with internal teams.
- Maintain and cleanse CRM data to ensure accurate reporting and effective sales support activity.
- Follow up responses from marketing campaigns and events to develop qualified leads.
- Carry out basic product sizing and selection processes (training provided).
- Provide consistent sales support via phone, email and digital channels to ensure excellent customer service.
- Support external sales teams by updating project and customer information.
- Ensure all work aligns with internal quality, environmental and compliance standards.
- Previous experience in a customer-facing role delivering sales support or commercial coordination.
- Strong written and verbal communication skills with a confident phone manner.
- High attention to detail and accuracy when managing data and CRM records.
- Customer-focused, proactive and solution-oriented mindset.
- Comfortable working across multiple systems and managing competing priorities.
- Experience using CRM systems.
- £27,000 salary
- Annual bonus opportunity
- Pension scheme
- Health Cash Plan
- Employee Assistance Programme (EAP)
- Hybrid working
- Early Friday finish
- On site parking
Sales Support Advisor employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the Sales Support Advisor role. Highlight your customer service experience and your knack for data accuracy – these are key for this position.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Sales Support Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Support Advisor role. Highlight your experience in customer-facing roles and any relevant skills that match the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it's crucial to demonstrate your strong written and verbal communication skills. Use clear and concise language in your application to reflect your confident phone manner and customer-focused approach.
Highlight Your Attention to Detail: We’re looking for someone with a keen eye for detail, especially when it comes to managing data and CRM records. Make sure to mention any experiences where you've successfully maintained accuracy in your work, as this is key for supporting our sales processes.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Workshop Recruitment
✨Know Your Stuff
Make sure you’re familiar with the company’s products and services. Brush up on the specifics of the role, especially around customer enquiries and CRM systems. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal and written communication skills. Prepare to demonstrate how you would handle customer enquiries or coordinate with internal teams. A confident phone manner can really set you apart!
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you manage data accuracy or maintain CRM records. Share specific examples from your past experiences where your meticulousness led to successful outcomes.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or how success is measured in the Sales Support Advisor role.
