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- Tasks: Manage client relationships and support with live booking queries.
- Company: Join a dynamic team focused on client success and growth.
- Benefits: Enjoy remote work, travel expenses covered, and a competitive salary.
- Why this job: Make an impact in a client-focused role with opportunities for growth.
- Qualifications: 2+ years in account management or senior complaint handling required.
- Other info: This is a temp to perm role with potential for long-term employment.
The predicted salary is between 28000 - 42000 £ per year.
Home >Jobs > Field Partnership Account Manager
Field Partnership Account Manager
Job Description
We are looking for someone with the desire to make their mark and take the next step in their career into an extremely Client focused environment to deliver our growth forecasts. The role will require you to roll your sleeves up and deal with Clients of all shapes and sizes including supporting Clients with live booking queries. You will be required to visit clients 2/3 times per week, potential overnight stays, use of own vehicle or public transport with expenses paid. This will be a temp to perm role over 6 months.
Main Duties
- Developing, nurturing, and focusing on relationships with clients.
- Keeping relationships going and opening new opportunities from existing clients.
- Being result focused on helping clients achieve the results they have been promised.
- Striving to provide the best service to clients.
- Being solution and results driven
- You will take ownership of the relationship (if assigned), focusing on retention, upselling additional services, and securing Client participation in case studies and testimonials.
Skills and Knowledge
- Need 2+ years of experience working from home.
- Will have 2+ years of account management experience/Senior complaint handling experience, preferably within the property, outsourcing or technology sectors.
- You will have 1+ years\’ experience of solution selling – this is important as transactional selling does not form part of our sales process.
- Be self-motivated and have the drive to deliver growth through upselling to existing clients.
- Patience and perseverance throughout the sales process.
- Possess energy and insights to shape and improve account management activities.
- You will be happy to work with fluidity and be skilled at multi-tasking.
- You will have experience of CRM platforms.
Salary and Benefits
- Fully remote with client travel 2/3 times per week
- Own vehicle or public transport – expenses paid
- Temp to Perm
- Pension
- Plus additional benefits once permanent
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Field Partnership Account Manager employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Partnership Account Manager
✨Tip Number 1
Familiarise yourself with the property, outsourcing, and technology sectors. Understanding the nuances of these industries will help you engage more effectively with potential clients and demonstrate your expertise during conversations.
✨Tip Number 2
Network actively within your industry. Attend relevant events or webinars where you can meet potential clients or other professionals in account management. Building relationships now can lead to opportunities later.
✨Tip Number 3
Prepare to discuss your previous successes in account management and solution selling. Be ready to share specific examples of how you've nurtured client relationships and achieved results, as this will showcase your fit for the role.
✨Tip Number 4
Demonstrate your self-motivation and drive during any interactions. Share how you manage your time and tasks effectively while working remotely, as this is crucial for success in a role that requires independence and initiative.
We think you need these skills to ace Field Partnership Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your account management experience and solution selling skills. Use specific examples from your previous roles that demonstrate your ability to nurture client relationships and achieve results.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in a client-focused environment and how you can contribute to their growth forecasts. Be sure to include your motivation for wanting to work in this position.
Showcase Relevant Skills: Emphasise your self-motivation, patience, and ability to multi-task. Provide examples of how you've successfully managed client relationships and upsold services in the past, particularly in the property, outsourcing, or technology sectors.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Workshop Recruitment
✨Showcase Your Client Relationship Skills
Since the role focuses heavily on developing and nurturing client relationships, be prepared to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your ability to maintain long-term relationships and open new opportunities.
✨Demonstrate Solution Selling Experience
The company is looking for someone with experience in solution selling rather than transactional selling. Be ready to explain your approach to understanding client needs and how you've tailored solutions to meet those needs effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle live booking queries or client complaints. Prepare scenarios where you've successfully resolved issues or improved client satisfaction, showcasing your patience and perseverance.
✨Familiarise Yourself with CRM Platforms
As experience with CRM platforms is essential, make sure you can discuss your familiarity with these tools. Be ready to explain how you've used them to manage client relationships and track account performance in your previous roles.
