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- Tasks: Install and maintain smart heating and ventilation systems across the UK.
- Company: Join a leading company in innovative heating solutions with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, company vehicle, private healthcare, and 25 days holiday.
- Why this job: Gain hands-on experience while travelling and making a real impact on customer comfort.
- Qualifications: Electrical qualifications and customer service experience are essential; driving licence required.
- Other info: Expect to stay away from home 4 nights a week, exploring different locations.
The predicted salary is between 39600 - 66000 £ per year.
The role of Field Electrical Engineer will provide customer focused, high quality, cost-effective installation, repair and setting to work on a range of smart heating and ventilation products for a variety of customers throughout their designated area, and throughout the UK when called upon to do so. Main duties will be the installation and reactive maintenance of heating and AC control systems across a range of customers nationally including but not limited to hotel chains and student accommodation providers. Other duties will include supporting customers & providing product training as required. This role will involve staying away from home 4 nights per week throughout the UK.
Skills and Knowledge
- Electrical qualifications (C&G 2357 NVQ Level 3 in electrical installation (or equivalent), AM2 Practical Assessment qualification, 18th edition Wiring regs BS7671) supported by additional electrical qualifications, training, and experience.
- Good knowledge of electrical systems.
- Proven customer service experience.
- Committed to achieving and promoting high standards of customer care.
- The ability to work alone and unsupervised.
- Motivated to achieve business targets.
- Self-motivated decision maker.
- Good communication skills over all media.
- IT literate.
- Good organisational skills.
- A commitment to continuous improvement both personally and for the role.
- Hold a full clean UK driving licence.
- Satisfactory Standard DBS.
- Knowledge of Control and Communication Systems - desirable.
- Previous escalation handling - desirable.
Pay and Benefits
- Up to £55K.
- Company Vehicle.
- Private healthcare.
- 25 days holiday.
- Pension.
Field Electrical Engineer employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Electrical Engineer
✨Tip Number 1
Familiarise yourself with the latest smart heating and ventilation technologies. Being knowledgeable about the products we offer will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the electrical engineering field, especially those who have experience in customer service roles. This can provide you with valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer service challenges in the past. Highlighting your problem-solving skills and ability to work independently will resonate well with us.
✨Tip Number 4
Make sure you understand the importance of staying away from home for work. Be ready to express your flexibility and commitment to travel, as this is a key aspect of the Field Electrical Engineer role.
We think you need these skills to ace Field Electrical Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electrical qualifications, customer service experience, and any relevant training. Use specific examples that demonstrate your skills in installation and maintenance of heating and AC control systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Electrical Engineer role. Mention your commitment to high standards of customer care and how your self-motivation aligns with the company's goals.
Showcase Relevant Experience: When detailing your work history, focus on roles where you worked independently or handled customer interactions. Highlight any experience with smart heating and ventilation products, as well as your ability to stay away from home for work.
Prepare for Potential Questions: Think about how you would respond to questions regarding your technical knowledge, problem-solving abilities, and experiences with customer service. Be ready to discuss how you handle challenges and ensure customer satisfaction.
How to prepare for a job interview at Workshop Recruitment
✨Showcase Your Electrical Qualifications
Make sure to highlight your electrical qualifications, such as C&G 2357 NVQ Level 3 and the 18th edition Wiring regulations. Be prepared to discuss how your training and experience align with the requirements of the role.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of your previous customer service experiences. Emphasise your commitment to high standards of customer care and how you've handled challenging situations.
✨Prepare for Technical Questions
Expect technical questions related to electrical systems and control systems. Brush up on your knowledge and be ready to explain complex concepts in simple terms, showcasing your communication skills.
✨Discuss Your Organisational Skills
Given that the role requires working independently and managing time effectively, prepare to discuss how you organise your tasks and prioritise your workload. Share any tools or methods you use to stay organised while on the road.
