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For Companies At a Glance
- Tasks: Support customers with maintenance, installations, and troubleshooting of medical devices.
- Company: Established medical technology business with a focus on growth and innovation.
- Benefits: Competitive salary, company van, full training, and pension.
- Why this job: Join a dynamic team and make a real difference in healthcare technology.
- Qualifications: Strong mechanical engineering background and excellent customer service skills.
- Other info: Autonomy and career growth opportunities in a specialist field.
The predicted salary is between 28000 - 42000 £ per year.
We are recruiting on behalf of a well-established and growing medical technology business for a Medical Device Field Service Engineer to cover the Southern UK. This is a field-based role supporting customers with preventative maintenance, installations and reactive call-outs on specialist medical and laboratory equipment. This role would suit a Field Service Engineer with a sound mechanical engineering background, good IT skills, and a professional, customer-focused approach. Candidates should ideally live within 45 minutes of Sunbury-on-Thames to attend training and team meetings when required.
Responsibilities
- Carry out preventative maintenance, servicing, and calibration of medical devices
- Attend reactive call-outs and fault-find mechanical and system issues
- Install and commission new equipment at customer sites
- Provide on-site product support and basic training to customers and distributors
- Manage your own weekly service schedule, booking visits directly with customers
- Complete service documentation accurately (digital and written)
- Support customers in clean room and regulated environments
- Assist with basic IT and networking diagnostics where required
Skills & Knowledge
- Proven experience as a Field Service Engineer
- Strong mechanical engineering background (essential)
- Experience working in a field-based engineering role
- Good IT skills, with the ability to support basic networking diagnostics
- Experience with medical devices, laboratory equipment, or clean room environments (desirable)
- Excellent customer-facing and communication skills
- Ability to work independently and manage your own workload
- Full UK driving licence
Location & Travel
- Covering Southern UK, mainly London and surrounding areas
- Occasional travel further afield when required
- Attendance at the Sunbury office for training and meetings
Salary & Benefits
- £35,000 salary
- Company van
- Full product training provided
- Monday to Friday working pattern
- Long-term career opportunity within a specialist medical technology business
- Pension
This is an excellent opportunity for a Field Service Engineer looking to join a specialist, growing organisation offering autonomy, technical development and customer-facing responsibility.
Medical Device Field Service Engineer in England employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Device Field Service Engineer in England
✨Tip Number 1
Network like a pro! Reach out to professionals in the medical technology field on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to field service engineering. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your past work, including any relevant projects or achievements. We love seeing tangible evidence of your expertise and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who fit our culture.
We think you need these skills to ace Medical Device Field Service Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical engineering background and any relevant experience with medical devices. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the field service engineer role and how your customer-focused approach makes you a great fit for our team at StudySmarter.
Show Off Your IT Skills: Since good IT skills are essential for this role, mention any relevant experience you have with networking diagnostics or software. We love seeing candidates who can blend technical know-how with hands-on service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Workshop Recruitment
✨Know Your Tech
Brush up on your knowledge of medical devices and laboratory equipment. Be ready to discuss specific technologies you've worked with, as well as any relevant troubleshooting experiences. This will show your technical expertise and confidence in the field.
✨Customer Service is Key
Prepare examples that highlight your customer-facing skills. Think about times when you’ve gone above and beyond for a client or resolved a tricky situation. This role is all about supporting customers, so demonstrating your professional, customer-focused approach will be crucial.
✨Show Off Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process when diagnosing mechanical or system issues. This will showcase your analytical skills and ability to think on your feet, which are essential for a Field Service Engineer.
✨Plan Your Schedule
Since managing your own service schedule is part of the job, come prepared to discuss how you prioritise tasks and manage your time effectively. Share any tools or methods you use to stay organised, as this will demonstrate your ability to work independently.
