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- Tasks: Deliver exceptional customer service and drive sales at our busy trade branch.
- Company: Join a dynamic team in a customer-focused trade environment.
- Benefits: Competitive salary, commission, pension scheme, and 24 days holiday.
- Why this job: Build relationships and make an impact in a fast-paced sales role.
- Qualifications: Experience in customer-facing sales and knowledge of the construction trade.
- Other info: Enjoy regular company events and a supportive team atmosphere.
The predicted salary is between 28000 - 31000 £ per year.
We're recruiting a Branch Sales Executive to join a busy and customer-focused trade branch in Derby. This is a highly front-facing retail and trade role, ideal for someone who enjoys building relationships, delivering excellent service, and working in a fast-paced sales environment.
As a Branch Sales Executive, you'll be the first point of contact for trade and retail customers, representing the branch on the trade counter, supporting sales activity, and ensuring every customer receives a professional, knowledgeable and friendly experience. Your key focus will be serving trade and retail customers face‐to‐face and over the phone, supporting branch sales performance and day-to-day operations.
Key responsibilities:- Providing exceptional customer service on the trade counter
- Driving trade counter sales and supporting branch sales targets
- Generating quotes, processing orders, and identifying sales opportunities
- Confidently advising customers on products, availability, pricing and lead times
- Processing card and cash payments accurately, following cash control procedures
- Maintaining strong product knowledge, including new and existing ranges
- Supporting stock control, deliveries, and goods-in processes
- Keeping the branch front‐of‐house, displays and point‐of‐sale areas tidy and professional
- Working closely with the Branch Manager and other internal teams
- Experience in a customer-facing sales role (retail, trade counter or branch-based)
- Knowledge of construction trade is essential, electrical wholesalers, Screwfix type outlets
- A confident, friendly and professional manner with customers
- Strong communication skills, both face‐to‐face and over the phone
- A proactive approach to sales and customer engagement
- Good organisational skills and the ability to prioritise
- Basic IT skills (MS Office and sales/order systems)
- Trade counter experience is desirable but not essential
- A full UK driving licence is advantageous
- £28-31K plus commission
- Monday to Friday 8am - 5pm
- Company pension scheme
- 24 days holiday plus bank holidays
- Free on‐site parking
- Cycle to work scheme
- Birthday voucher
- Regular company events and team activities
Branch Trade Sales Executive employer: Workshop Recruitment
Contact Detail:
Workshop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Trade Sales Executive
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Branch Sales Executive role. Think about your past experiences and how they relate to building relationships and delivering excellent service.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you arrive for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Branch Trade Sales Executive
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've built relationships and delivered excellent service in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the role.
Be Professional Yet Friendly: Since this role is all about interacting with customers, let your personality shine through in your application. We love a confident and friendly tone, so don’t be afraid to show us who you are while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Workshop Recruitment
✨Know Your Products Inside Out
Make sure you brush up on your product knowledge before the interview. Understand the key features, benefits, and pricing of the products you'll be selling. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to build relationships and provide a friendly experience.
✨Practice Your Sales Pitch
Since this role is all about driving sales, practice a short sales pitch for a product relevant to the trade. Be ready to explain why it’s beneficial and how it meets customer needs. This will showcase your proactive approach to sales and your communication skills.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to interact with a 'customer'. Stay calm, listen carefully, and respond as if you were on the trade counter. This will highlight your ability to engage with customers face-to-face and over the phone.
