Customer Fulfilment Co-ordinator
Remote | £13.70 per hour | 7am - 4pm Mon, Weds, Thurs, Fri & Sat | Temp to Perm
***5th October Start Date***
Are you an organised and proactive Customer Fulfilment Co-ordinator who thrives in a fast-paced environment with constantly changing priorities? Do you enjoy coordinating multiple tasks, communicating with a wide range of stakeholders, and finding solutions to keep operations running smoothly? Workshop Recruitment is supporting a search for a Customer Fulfilment Co-ordinator to join an Operations team on a temp-to-perm basis. This fully remote role focuses on securing and managing property viewing appointments, ensuring service levels are maintained and customer expectations are exceeded. The successful Customer Fulfilment Co-ordinator will be highly adaptable, able to respond quickly to changing demands, and confident managing multiple priorities simultaneously. This is a reactive operational role where urgent issues can arise throughout the day, requiring excellent organisation, resilience, and problem-solving skills.
Key Responsibilities
- Secure fulfilment of non-urgent appointments while minimising cancellations
- Make outbound calls to arrange and confirm appointments
- Respond professionally to inbound calls, emails, and live chats
- Coordinate with clients and members to resolve scheduling issues
- Audit completed appointments to ensure quality standards are met
- Review reports, photographs, and deliverables for accuracy
- Complete detailed end-of-shift handovers
- Support wider operational activities and appointment categories as required
Skills & Knowledge Required
- Minimum 2 years' experience working remotely
- Strong administrative and organisational skills
- Excellent attention to detail and accurate data entry
- Confident handling a high volume of outbound and inbound calls
- Ability to adapt quickly to changing priorities and workloads
- Strong problem-solving skills and a solutions-focused approach
- Comfortable working under pressure in a reactive environment
- Confident using technology and multiple internal systems
Additional Information
- Temp-to-perm opportunity via Workshop Recruitment
- Fully remote role
- Start date Monday 5th October
- Working days: 7am - 4pm Mon, Weds, Thurs, Fri & Sat
- Initial virtual training week: Monday–Friday, 9:00am–5:00pm
- Dedicated home office setup and own laptop essential
Customer Fulfilment Co-ordinator in Portsmouth employer: Workshop Recruitment Careers
Join a leading engineering manufacturer in Bognor Regis, where your skills as a 5 Axis CNC Machinist will be valued and rewarded. Enjoy a competitive hourly rate, flexible weekend hours, and ample opportunities for overtime, all within a supportive work culture that prioritises employee growth and safety. With generous holiday allowances and additional benefits, this role offers a meaningful career path in a dynamic industry.
Contact Details:
Workshop Recruitment Careers Recruitment Team
