At a Glance
- Tasks: Support sales operations, manage customer queries, and improve processes in a dynamic team.
- Company: Join a large international business with a friendly local office vibe.
- Benefits: Competitive salary, free parking, and a chance to grow your career.
- Other info: Fast-paced environment with opportunities for professional development.
- Why this job: Be the first point of contact for customers and make a real impact on their experience.
- Qualifications: Experience in sales support, strong organisational skills, and proficiency in CRM systems.
The predicted salary is between 27830 - 34014 £ per year.
- Sales Support Assistant
- Fareham
- Permanent
- £28,000 - £30,000
Do you have experience in dealing with customers as a first point of contact and supporting with the sales order process?
If so, we are seeking a detail-oriented and proactive Sales Support Assistant to work closely alongside a Sales Director.
You will be working in a small, local office team for a large international business.
Liaising with the Italian sales office you will be dealing directly with customers and internal teams including logistics and warehousing to deliver an exceptional service to clients.
The ideal candidate will possess strong organisational and communication skills, with solid computer literacy with ability to learn new software.
This position is suitable for an individual who is eager to contribute to a fast-paced, professional environment.
DUE TO LOCATION, YOU WILL BE REQUIRED TO DRIVE AND HAVE OWN TRANSPORT – Parking is free!
Key Responsibilities
- Sales Operations Support
- Oversee daily sales support activities, including order processing, quotations, and contract administration
- Ensure accuracy and timeliness of sales documentation and reporting
- Maintain and improve CRM systems and sales databases
- Management of stock and engagement with 3PL partners
- Process Improvement
- Identify inefficiencies and implement streamlined sales processes
- Develop and document standard operating procedures (SOPs)
- Collaborate with sales leadership and colleagues to enhance workflows
- Customer & Stakeholder Support
- Act as escalation point for customer queries and issues
- Ensure high levels of customer satisfaction and service delivery
- Liaise with internal departments (e. g., finance, logistics, marketing)
- Systems & Tools Management
- Manage CRM systems
- Ensure data integrity
- Support implementation of new sales tools and technologies
- Key Performance Indicators (KPIs)
- Sales process efficiency and turnaround times
- Accuracy of sales data and reporting
- Customer satisfaction scores
- CRM adoption and data quality
Skills & Experience Essential
- Proven experience in sales support, sales operations, or similar role
- Experience with CRM systems
- Excellent organisational and multitasking abilities
- Strong analytical and problem-solving skills
- Advanced proficiency in Microsoft Excel and reporting tools
- Detail-oriented with high accuracy
- Strong communication and interpersonal skills
- Proactive and solution-focused mindset
- Ability to work under pressure and meet deadlines
- Collaborative team player with leadership capability
- Working Hours
- Monday to Friday 8.30am /9am – 5pm
Sale Support Assistant in Fareham employer: Workshop Recruitment Careers
Join a leading engineering manufacturer in Bognor Regis, where your skills as a 5 Axis CNC Machinist will be valued and rewarded. Enjoy a competitive hourly rate, flexible weekend hours, and ample opportunities for overtime, all within a supportive work culture that prioritises employee growth and safety. With generous holiday allowances and additional benefits, this role offers a meaningful career path in a dynamic industry.
Contact Details:
Workshop Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sale Support Assistant in Fareham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sale Support Assistant at Workshop Recruitment Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Workshop Recruitment Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sale Support Assistant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sale Support Assistant in Fareham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Workshop Recruitment Careers:When writing your cover letter, make sure to tailor your message specifically for Workshop Recruitment Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Workshop Recruitment Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Workshop Recruitment Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Workshop Recruitment Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Workshop Recruitment Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
