At a Glance
- Tasks: Own complex software issues and collaborate with teams for quick resolutions.
- Company: Join Litera, a leader in AI-driven legal tech with a global impact.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Be part of a dynamic team supporting top law firms worldwide.
- Why this job: Make a difference in the legal tech space while enhancing your technical skills.
- Qualifications: Strong communication and diagnostic skills, with experience in technical support.
The predicted salary is between 45000 - 55000 £ per year.
Litera is seeking a Technical Support Engineer for a hybrid role in the United Kingdom.
You will own complex software issues end-to-end, collaborating with Product, Engineering, and Customer Success to drive fast resolutions and feed insights back into the product.
You'll build and maintain knowledge bases, lead upgrades, and ensure reliable support for Litera's global customer base, including top law firms, with strong communication and diagnostic skills.
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Senior Technical Support Engineer — AI-Driven Legal Tech employer: WORKSHARE LTD
Litera is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to thrive in the legal tech industry. With a strong focus on employee growth, Litera offers numerous opportunities for career advancement and skill development, all while enjoying the vibrant atmosphere of London or Nottingham. The hybrid work model provides flexibility, allowing you to balance your professional and personal life effectively.
