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- Tasks: Handle various insurance claims and negotiate settlements with clients and insurers.
- Company: Join an award-winning Chartered Insurance Broker in the North West.
- Benefits: Enjoy flexible working, a competitive salary, Christmas bonus, and private medical cover.
- Why this job: Be part of a supportive team in a modern office with opportunities for professional growth.
- Qualifications: 5 GCSEs including Maths and English, plus 3 years in commercial insurance.
- Other info: Training support for CII qualifications and extra holiday at Christmas.
The predicted salary is between 18600 - 25800 £ per year.
We are looking for a Claims Handler to join an award winning, Chartered Insurance Broker in the North West. You will be dealing with a wide range of claims including Property Damage, Business Interruption, Equipment Breakdown, Employers Liability, Public Liability, Professional Indemnity, Directors & Officers Liability, Terrorism, Cyber, Financial Crime and Motor/Motor Fleet. Working hours are 9am - 5pm, Monday to Friday. They have a newly refurbished office space with collaborative areas and a fantastic team that work well together and support each other. Flexible working is also available.
Duties & Responsibilities:
- Review and assess insurance claims across different products to determine coverage and liability
- Acknowledge all new claims to both clients and insurers
- Investigate and gather evidence to support claims decisions
- Negotiate with claimants, insurers and others to reach settlements
- Ensure all claims are handled in a timely and efficient manner, adhering to FCA guidelines and company procedures
- Maintain accurate and up-to-date records of all claims activities
- Maintain an efficient diary system for all claims, ensuring claims are chased as required
- Achieve and maintain a high level of customer service
- Develop and maintain good working relationships with clients and insurers
- Keep up-to-date with changes in both the Insurance and Childcare Industry
- Prepare claims reports to be presented by Account Executives on larger cases
- Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable to you.
Essential requirements:
- Minimum 5 GCSE A-C grade including Maths and English
- Minimum of 3 years experience required within the commercial insurance sector
- Working knowledge across different classes of claims (would be an advantage)
Key Skills:
- Good verbal and written communication skills
- Accuracy and excellent attention to detail
- Computer literate in Word, Excel and Outlook
- Strong analytical skills
- Confident negotiation skills
- Excellent time management
The position offers a competitive salary up to £31k, negotiable depending on experience, plus flexible working options, Christmas bonus, private medical, life assurance, support with CII qualifications (if this is of interest), 25 days annual leave (which increases with service) plus extra days holiday at Christmas that are not taken from your annual entitlement.
If you are an experienced Claims Handler, please apply, we'd like to hear from you.
Claims Handler in Bolton employer: Workpoint Recruitment Ltd
Contact Detail:
Workpoint Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Bolton
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description. Understanding Property Damage, Business Interruption, and other areas will help you speak confidently about your experience during interviews.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in claims handling. Attend industry events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires confident negotiation with claimants and insurers. Consider role-playing scenarios with friends or colleagues to practice articulating your points effectively.
✨Tip Number 4
Research the company culture and values of the Chartered Insurance Broker. Tailoring your approach to align with their collaborative environment can make a positive impression during interviews.
We think you need these skills to ace Claims Handler in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the commercial insurance sector, particularly focusing on claims handling. Use specific examples that demonstrate your skills in negotiation, communication, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience and how it aligns with the duties outlined in the job description. Be sure to express your enthusiasm for working in a collaborative team environment.
Highlight Relevant Skills: In your application, emphasise key skills such as strong analytical abilities, time management, and computer literacy. Provide examples of how you've successfully used these skills in previous roles, especially in relation to claims assessment and customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Claims Handler role.
How to prepare for a job interview at Workpoint Recruitment Ltd
✨Know Your Claims
Familiarise yourself with the different types of claims you'll be handling, such as Property Damage and Cyber. Being able to discuss these confidently will show your expertise and understanding of the role.
✨Demonstrate Your Negotiation Skills
Prepare examples of past negotiations you've successfully handled. This role requires strong negotiation skills, so showcasing your ability to reach settlements will impress the interviewers.
✨Highlight Attention to Detail
Claims handling requires accuracy and attention to detail. Be ready to discuss how you ensure precision in your work, perhaps by sharing specific instances where your attention to detail made a difference.
✨Showcase Your Customer Service Skills
Since maintaining good relationships with clients and insurers is key, prepare to share examples of how you've provided excellent customer service in previous roles. This will demonstrate your fit for their team-oriented environment.
