Workplace Options is seeking a Customer Service/Triage Specialist to join our Information team in the UK. The role involves providing personal and family assistance to members and their families, with triage of calls to relevant departments.
You will research resources and refer clients to community services across education, housing, health, and family support. The position offers hybrid working options near our Ealing, London office, with a starting salary of Β£27,000 gross per annum.
#J-18808-LjbffrUK Remote Triage & Customer Support Specialist employer: Workplace Options
At Workplace Options, we pride ourselves on being an exceptional employer that prioritises the wellbeing of our employees just as much as we do for our clients. With a strong commitment to professional development, including comprehensive training and mentorship programmes, we foster a supportive and inclusive work culture that empowers our team members to thrive. Located in the UK, our remote EAP Counsellor role offers competitive benefits and the unique opportunity to make a meaningful impact on individuals' lives while enjoying a flexible work environment.