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For Companies At a Glance
- Tasks: Engage with clients through various channels, providing emotional support and crisis management.
- Company: Join Workplace Options, a leader in holistic wellbeing solutions trusted by Fortune 500 companies.
- Benefits: Enjoy gym reimbursements, tuition support, life insurance, and comprehensive training opportunities.
- Why this job: Make a real impact on people's lives while working in a diverse and inclusive environment.
- Qualifications: Must have a Level 4 diploma in Counselling and be fluent in Romanian and English.
- Other info: Flexible hybrid or remote work options available based on your location.
The predicted salary is between 25000 - 28000 £ per year.
Who we are:
Founded in 1982, Workplace Options is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Current opportunity: EAP Counsellor (Romanian Speaking)
Location: UK
Onsite/Hybrid/Remote: Hybrid or Remote depending on your proximity to our Ealing, London office.
Full-Time/Part-Time: Full-Time (40 hours per week)
Languages Required: English and Romanian
Salary: £29,000 – £32,000 gross per year, plus competitive benefits offering.
What you will do:
Our EAP Counsellors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.
It’s difficult to describe an average day for our counsellors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: Being a Counsellor at WPO and Member Experience – The Power of a Good Conversation
If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.
Responsibilities:
- Provide single session counselling, in-the-moment support and crisis management over the phone, video, chat & email in a supportive, ethical and professional manner while maintaining client-confidentiality.
- Assess clients thoroughly to ensure appropriateness for short-term counselling.
- Assess and manage high risk calls and working closely with individuals at risk.
- Appropriately refer clients to external resources or within WPO as part of our holistic approach.
- Collaboratively develop clear and concise treatment plans for clients.
- Maintain clear clinical and task-oriented documentation in case management system.
- Any additional tasks pertinent to the position, as deemed appropriate by management.
Qualifications/Skills:
To excel in this role, you will need the following qualifications and skills:
- Minimum of a Level 4 diploma in Counselling.
- Registration with or member of a regulatory counselling body (BACP/BPS/UKCP/Other).
- Strong written and spoken communication skills in Romanian and English.
- Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
- Training in crisis intervention and supporting high risk clients beneficial.
What we offer:
At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Gym reimbursement, Transport reimbursement, Tuition reimbursement, Permanent health insurance, Life insurance, Clinical supervision, Supervision stipend for those working towards accreditation, 24/7 support for risk calls, Mentorship program, CPD training reimbursement, Access to professional monthly clinical development webinars & professional development workshops, Accrediting body membership reimbursement, EAP benefits, Employee exchange program, Comprehensive training provided for this position.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website and these short videos give a great overview of what we do Human-Powered Care andThe WPO Global Experience
Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (
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EAP Counsellor (Romanian Speaking) employer: Workplace Options, LLC
Contact Detail:
Workplace Options, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EAP Counsellor (Romanian Speaking)
✨Tip Number 1
Familiarise yourself with the specific counselling modalities mentioned in the job description, such as Solution-Focused and CBT. Being able to discuss these approaches confidently during an interview will demonstrate your expertise and alignment with the role.
✨Tip Number 2
Highlight your experience in crisis intervention and working with high-risk clients. Prepare examples of situations where you successfully managed such cases, as this will showcase your ability to handle the challenges that may arise in this position.
✨Tip Number 3
Research Workplace Options and their approach to employee wellbeing. Understanding their values and mission will allow you to tailor your conversation during the interview, showing that you are genuinely interested in contributing to their goals.
✨Tip Number 4
Practice your communication skills in both Romanian and English. Since the role requires strong proficiency in both languages, being able to articulate your thoughts clearly in both will be crucial during your interactions with the interviewers.
We think you need these skills to ace EAP Counsellor (Romanian Speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in counselling, particularly any qualifications or skills that align with the requirements for the EAP Counsellor role. Emphasise your Level 4 diploma in Counselling and any memberships with regulatory bodies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health support and your ability to engage with clients from diverse backgrounds. Mention your proficiency in both Romanian and English, and how your approach aligns with the ethos of Workplace Options.
Highlight Relevant Experience: In your application, detail your experience with short-term counselling modalities such as Solution-Focused and CBT. Provide examples of how you've successfully managed high-risk calls or crisis situations in the past.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your written and spoken communication abilities. Use clear, concise language and demonstrate your understanding of the importance of client confidentiality and ethical practice.
How to prepare for a job interview at Workplace Options, LLC
✨Showcase Your Empathy
As an EAP Counsellor, demonstrating empathy is crucial. Prepare examples from your past experiences where you successfully connected with clients and provided support. This will highlight your ability to create a safe space for individuals to share their challenges.
✨Familiarise Yourself with Short-Term Counselling Modalities
Brush up on your knowledge of Solution-Focused, CBT, and other short-term counselling techniques. Be ready to discuss how you would apply these methods in real-life scenarios during the interview, as this will show your preparedness for the role.
✨Prepare for Crisis Management Questions
Expect questions related to crisis intervention and managing high-risk clients. Think of specific situations where you had to assess risk and provide immediate support, and be prepared to explain your thought process and actions taken.
✨Demonstrate Cultural Competence
Given the diverse backgrounds of clients, it's important to showcase your cultural awareness and sensitivity. Share experiences that illustrate your ability to work effectively with individuals from various cultures, particularly in Romanian and English contexts.
