At a Glance
- Tasks: Deliver on-site tech support and installations for various clients.
- Company: Workplace IT, a leader in co-managed IT services across the UK.
- Benefits: Competitive salary, additional travel allowance, and home-based flexibility.
- Other info: Exciting opportunities for growth in a dynamic work environment.
- Why this job: Be the face of tech solutions and build relationships while solving real-world problems.
- Qualifications: Technical support experience and strong problem-solving skills.
The predicted salary is between 40500 - 49500 £ per year.
Role: IT Field IMAC Engineer
Location: North England and Scotland (Ideally based Liverpool / Manchester)
Salary: £35,000 Basic
Additional Allowance: Guaranteed £2,500 per year payable monthly to cover unsocial travel hours
Location: Home Based
Reporting To: Service Delivery Manager
About Workplace IT
Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity and Public Sector organisations across the UK.
As a Field (IMAC) Engineer, you will be responsible for delivering on-site technical services, installations, projects and customer onboarding activities across our client base. You will act as the face of Workplace IT Technologies, building trusted relationships with clients whilst ensuring the successful delivery of support, deployment and project services.
Key Responsibilities
- Provide professional on-site technical support, troubleshooting and technical assistance across client locations.
- Respond to urgent site visits and major incidents when required.
- Deliver scheduled floor-walking and end-user support services.
- Install, configure and deploy laptops, desktops, monitors, telephony equipment and associated peripherals.
IT Field Engineer employer: Workplace IT Technologies
Workplace IT is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where innovation and collaboration thrive. With a focus on delivering vital IT services to the health and public sectors, employees enjoy the flexibility of home-based work while receiving competitive salaries and additional allowances for travel. Join us in making a meaningful impact across communities in North England and Scotland, where your contributions are valued and recognised.