Role: Customer Service Administrator
Salary: £21,157.50 to £24,784.50 (DOE)
Location: King's Lynn, Norfolk
Reporting To: Service Desk Team Lead
About Workplace IT
Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity and Public Sector organisations across the UK.
Key Responsibilities
Answer a share of approximately 600 inbound client calls per week as a team.
Log support requests accurately within our service management platform.
Customer Service Administrator employer: Workplace IT Technologies
Workplace IT is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where innovation and collaboration thrive. With a focus on delivering vital IT services to the health and public sectors, employees enjoy the flexibility of home-based work while receiving competitive salaries and additional allowances for travel. Join us in making a meaningful impact across communities in North England and Scotland, where your contributions are valued and recognised.
