At a Glance
- Tasks: Greet members, check them in, and provide gym tours while ensuring a friendly atmosphere.
- Company: Join Workout Anytime, a leading 24/7 fitness chain with over 180 locations across the U.S.
- Benefits: Enjoy employee discounts, wellness resources, and opportunities for career advancement.
- Why this job: Be part of a vibrant fitness culture that values passion and community impact.
- Qualifications: Excellent customer service skills and effective communication are essential.
- Other info: Ongoing education and certification discounts available for fitness enthusiasts.
The predicted salary is between 24000 - 36000 Β£ per year.
Benefits:
- Employee discounts
- Opportunity for advancement
- Wellness resources
Position Overview:
The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location.
We Offer:
- Competitive pay
- Training programs
- Employee discounts and perks
- Promotion opportunities
- Fitness-minded workplace culture
- Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
- Plus, additional perks!
Responsibilities:
- Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
- Personally checks each member into the gym using the proper check-in procedures
- Registers all guests into the gym using proper registration procedures
- Provides new guests with a tour of the gym and helps answer questions about current membership options
- Assists guests with purchasing a new membership
- Answers phone in a professional and courteous manner and uses proper phone greeting techniques
- Processes retail and concession sales
- Cleans and maintains the front desk area
Requirements:
- Excellent customer service skills
- Ability to communicate effectively with both staff and members
- Ability to multi-task
About Workout Anytime:
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission: To provide a friendly, convenient, life-changing journey with passion.
Vision: To reshape the fitness community where everybody aspires to be the best they can be.
Values:
- Attitude
- Care
- Excellence
Strategic Drivers:
- Think Big
- Keep It Simple
- Do It With Integrity
If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Donβt let this opportunity pass you by!
Fitness Sales Representative - Aberdeen employer: Workout Anytime
Contact Detail:
Workout Anytime Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Fitness Sales Representative - Aberdeen
β¨Tip Number 1
Familiarise yourself with the gym's mission, vision, and values. When you understand what they stand for, you can tailor your conversations to show how your personal values align with theirs, making you a more attractive candidate.
β¨Tip Number 2
Showcase your customer service skills during any interactions you have with the team. Whether it's through a phone call or in-person chat, demonstrate your ability to communicate effectively and create a welcoming atmosphere.
β¨Tip Number 3
Prepare to discuss your passion for fitness and how it relates to the role. Being able to share your personal fitness journey or experiences can help you connect with the hiring team and show your enthusiasm for the position.
β¨Tip Number 4
Research common membership options and sales techniques in the fitness industry. This knowledge will not only help you answer questions confidently but also demonstrate your proactive approach and readiness to contribute from day one.
We think you need these skills to ace Fitness Sales Representative - Aberdeen
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Fitness Sales Representative position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, communication skills, and any relevant fitness industry knowledge. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in a front desk role.
Write a Personalised Cover Letter: In your cover letter, express your passion for fitness and customer service. Mention how your values align with those of Workout Anytime, and provide specific examples of how you can contribute to their mission and vision.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Workout Anytime
β¨Show Your Enthusiasm
As a Fitness Sales Representative, it's crucial to demonstrate your passion for fitness and customer service. Be sure to express your excitement about the role and how you can contribute to creating a positive atmosphere in the gym.
β¨Know the Company Values
Familiarise yourself with Workout Anytime's mission, vision, and values. During the interview, reference these values to show that you align with their culture and are committed to providing a friendly and life-changing experience for members.
β¨Prepare for Customer Scenarios
Think of potential customer interactions you might face, such as handling inquiries about memberships or resolving complaints. Practising your responses will help you convey your excellent customer service skills confidently during the interview.
β¨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand how you can fit into their team and contribute to their goals.