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- Tasks: Assist clients via phone, chat, and email to resolve their queries.
- Company: A dynamic customer service firm dedicated to diversity and equal opportunities.
- Benefits: Competitive salary, private health insurance, and flexible work-from-home options.
- Why this job: Join a supportive team and enhance your communication skills while helping others.
- Qualifications: Fluent English speaker with strong communication and problem-solving abilities.
- Other info: Receive training from certified instructors in a fully remote role.
The predicted salary is between 30000 - 42000 £ per year.
A customer service firm in the UK is seeking a fluent English-speaking Customer Support Representative to assist clients through phone, chat, and email. This full-time role offers a competitive salary along with private health insurance and various benefits.
Ideal candidates will have exceptional communication and problem-solving skills. The company is committed to fostering diversity and providing equal opportunities. Training will be provided by certified instructors while a work-from-home option is available for UK residents.
Remote UK Customer Support Specialist in Manchester employer: Workoo Technologies
Contact Detail:
Workoo Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote UK Customer Support Specialist in Manchester
✨Tip Number 1
Make sure to brush up on your communication skills! Since this role is all about helping clients, practice speaking clearly and confidently. We can even role-play some common customer scenarios to get you ready.
✨Tip Number 2
Don’t underestimate the power of research! Get to know the company’s values and culture. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position. Plus, it’s a great way to learn more about the company’s work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there, so keep an eye out for new opportunities that match your skills.
We think you need these skills to ace Remote UK Customer Support Specialist in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about exceptional communication, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your personality – we want to see the real you!
Tailor Your Application: Take a moment to read through the job description and align your experience with what we're looking for. Highlight any relevant skills or experiences that demonstrate your problem-solving abilities and customer service expertise.
Keep It Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Strike a balance between being approachable and maintaining a level of professionalism that shows you’re serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at Workoo Technologies
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Support Specialist, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully resolved customer issues, highlighting your problem-solving skills.
✨Prepare for Common Scenarios
Think about common customer service scenarios and how you would handle them. Be ready to discuss how you would deal with difficult customers or unexpected challenges. This shows that you can think on your feet and are prepared for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
