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For Companies At a Glance
- Tasks: Manage and grow a portfolio of clients while ensuring top-notch service delivery.
- Company: WorkNest is a leading provider of employment law, HR, and health and safety support services.
- Benefits: Enjoy a competitive salary, commission, remote work options, and a supportive culture.
- Why this job: Join a values-driven team focused on client impact and professional growth in a dynamic environment.
- Qualifications: 3+ years in health and safety with account management experience; strong relationship-building skills required.
- Other info: Applications are reviewed continuously, so apply early to secure your chance!
The predicted salary is between 36000 - 60000 £ per year.
Are you a Client Manager looking to grow your career in a role that blends client impact, commercial success, and a values driven culture? If so, we’d love to hear from you!
Why join us
WorkNest, part of the Governance, Risk, and Compliance Group and backed by Inflexion, is expanding, particularly with our recent growth into cyber security through Pentest and Bulletproof. We provide expert support in Employment Law, HR, Compliance, and Health and Safety, combining practical advice with cutting-edge technology to support organisations of all sizes.
We’re now looking for an ambitious professional to join us as a Senior Account Manager (Health and Safety Lead). In this role, you’ll manage, grow, and ultimately take responsibility for renewing a portfolio of between 150 and 200 clients, valued at approximately £7 million, mainly large multi-site businesses. You’ll build strong client relationships, ensure outstanding service delivery, and support business growth by shaping health and safety proposals and contributing to tender responses. This is a great opportunity for someone with Health and Safety domain expertise and commercial awareness who’s aiming to step into a future senior leadership role.
What We Offer
- Salary: Up to £45,000 - £55,000 per annum (depending on experience)
- £20,000 OTE commission per annum and £5,000 car allowance
- Home-Based
- Great Benefits
- A supportive and inclusive work culture
- Development Opportunities
What We’re Looking For
As Client Manager, you’ll build strong relationships through regular communication, resolving issues, and ensuring timely renewals. You’ll identify opportunities to enhance client satisfaction by recommending additional services and using Salesforce to keep track of all interactions and contract progress. Working closely with the sales team, you’ll help shape tailored health and safety propositions, lead tender responses, and support business growth through your industry expertise.
Your ability to work collaboratively across teams, whether it’s Health and Safety, Fire Safety, Employment Law, or HR, will play a big part in delivering a seamless service for WorkNest clients. This collaborative approach will be key to driving organic growth, supporting new business, renewals, and handling complaints with empathy, while confidently standing your ground when needed. By keeping a close eye on Health and Safety related market trends and competitor activity, you’ll help WorkNest stay competitive and responsive to the evolving needs of our clients.
About You
We’re looking for an ambitious client manager or health and safety professional with at least 3 years of health and safety experience (Tech/Grad IOSH minimum), ideally combined with account management expertise and a background working with large, multi-site clients. You’ll bring a strong understanding of health and safety regulations and a strong ability for building lasting client relationships, and the commercial awareness to spot opportunities for growth through renewals and upselling. Experience with CRM systems like Salesforce, tender responses, and creating tailored client solutions is key. Most importantly, you’ll be someone who thrives in a collaborative, fast paced environment, working in a way that reflects our values while continuously driving business success forward.
Up for the challenge?
If you share our values of Integrity, Excellence, Teamwork and Inclusion, please use the purple ‘apply now’ button to begin your application. You’ll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post.
WorkNest is committed to creating a culture of Inclusion and ensuring that everyone – job applicants, clients, colleagues, and anyone else we deal with – is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments we need to make in order to ensure a genuine equality of opportunity.
Closing date: 11th May 2025. Please note: Applications will be reviewed on an ongoing basis. We may look to close the advert early, so please don’t delay in submitting an application.
Client Manager (Health and Safety) employer: Worknest
Contact Detail:
Worknest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager (Health and Safety)
✨Tip Number 1
Familiarise yourself with WorkNest's values and culture. Understanding their commitment to integrity, excellence, teamwork, and inclusion will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of WorkNest on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Stay updated on health and safety regulations and market trends relevant to WorkNest's services. Demonstrating your knowledge of current issues in the industry during interviews can set you apart as a candidate who is proactive and well-informed.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed client relationships and driven business growth in your previous roles. Tailoring your experiences to reflect the responsibilities outlined in the job description will help you make a strong impression.
We think you need these skills to ace Client Manager (Health and Safety)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in health and safety, particularly any roles where you've managed client relationships or worked with large, multi-site clients. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the job description. Emphasise your ability to build strong client relationships and your understanding of health and safety regulations. Mention your experience with CRM systems like Salesforce.
Showcase Your Collaborative Skills: Since the role requires working closely with various teams, highlight instances where you've successfully collaborated across departments. This could include examples from previous jobs where teamwork led to successful outcomes.
Research WorkNest: Familiarise yourself with WorkNest's values and culture. Mention in your application how you resonate with their commitment to integrity, excellence, teamwork, and inclusion. This shows that you're not just looking for any job, but are genuinely interested in being part of their team.
How to prepare for a job interview at Worknest
✨Showcase Your Health and Safety Expertise
Make sure to highlight your experience in health and safety regulations during the interview. Be prepared to discuss specific examples of how you've successfully managed health and safety issues in previous roles, especially with large, multi-site clients.
✨Demonstrate Your Client Relationship Skills
Since the role involves building strong client relationships, come ready with examples of how you've effectively communicated and resolved issues with clients in the past. Emphasise your ability to enhance client satisfaction and drive renewals.
✨Familiarise Yourself with WorkNest's Values
WorkNest values integrity, excellence, teamwork, and inclusion. Reflect on how your personal values align with theirs and be ready to discuss how you embody these principles in your work, particularly in a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complaints with empathy. Think of situations where you had to stand your ground while maintaining professionalism, and be ready to share those experiences.
