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- Tasks: Support facility management services and build strong client relationships.
- Company: Join Workman, the UK's leading independent commercial property management specialist.
- Benefits: Flexible hours, healthcare, bonuses, and lifestyle perks like gym memberships.
- Other info: Dynamic work environment with opportunities for career growth and social events.
- Why this job: Make a real impact in property management while developing your skills.
- Qualifications: Experience in site/facilities management and excellent communication skills required.
The predicted salary is between 35000 - 45000 £ per year.
You will be responsible for supporting the provision of facility and property management services to the designated properties in accordance with specifications and KPIs. You will work within established FM and Property Management teams, reporting to the Regional Facilities Manager and ensure there is regular and direct communication with clients. Managing contracted planned/reactive FM service delivery by suppliers and contractors across multiple disciplines as well as ad-hoc works. You will be responsible to help draft and manage budgets and expenditure throughout the service charge year. Contracts need to be reviewed on a regular basis to ensure value for money, prepare specifications and tender contracts with assistance from relevant consultants where applicable.
WHAT MATTERS MOST IN THIS ROLE
Building and maintaining close professional relationships with clients, occupiers and colleagues is paramount to your success. Proactiveness and going above and beyond is expected. You will assist in the preparation and management of Service Charge budgets for all multi-let properties on the portfolio, monitor expenditure and annual reconciliations based on RICS and client agreed timelines. Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes. Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Property Management, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer.
Other duties will include:
- Manage Health and Safety compliance by all suppliers, ensure permits and permissions of works are raised to cover any contract and ad-hoc works.
- Assist with management of onsite staff including building managers, site receptionists and security guards - where applicable.
- Carry out regular property inspections of the common and tenants’ areas and instruct any remedial works as required.
- Be available to assist with emergency calls out of hours e.g. liaising with suppliers to ensure urgent attendance.
- You will assist the RFM with regular contract reviews to ensure value for money.
WHAT WE EXPECT FROM YOU
A proactive, practical, and positive approach to work is required. Excellent and professional communication skills with the ability to build gravitas amongst clients is also paramount. You will have demonstrable experience in site/facilities management as applicable in the Managing Agent environment. You will be experienced with all relevant codes of practice and legislation including Service Charge Code of Practice. Enthusiasm and commitment to both client and tenant requirements. Attention to detail, problem-solving and time management skills. Extensive knowledge of PM practices employed by our main competitors. Qualified to IOSH Level. Hold a full UK driving licence.
WHY WORKMAN?
Will be expected to attend the office as required. A full-time contract (35 hours a week) offers the core hours of 10am – 4pm, allowing additional flexibility to what time you can start work. Discretionary annual bonus and salary reviews. Healthcare, life insurance & wellness programme. Company car, laptop & phone. Long service additional holidays, your birthday off and an extra day between Christmas and New Year. Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few. Social events throughout the year including a firm wide Christmas party! Generous referral bonus.
ABOUT WORKMAN LLP
As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets.
EQUAL OPPORTUNITIES
We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010. This job description does not form part of your contract of employment and the duties may be amended from time to time.
Assistant Regional Facilities Manager - Telford / Shrewsbury and Birmingham area employer: Workman
Contact Detail:
Workman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Regional Facilities Manager - Telford / Shrewsbury and Birmingham area
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, highlight your experience in managing budgets and contracts. Use specific examples to demonstrate how you've added value in previous roles.
✨Tip Number 3
Be proactive! If you see a job opening that fits your skills, apply through our website. Don’t wait for the perfect moment; take the initiative and express your enthusiasm for the role right away!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the position.
We think you need these skills to ace Assistant Regional Facilities Manager - Telford / Shrewsbury and Birmingham area
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Regional Facilities Manager role. Highlight your experience in facilities management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our expectations. Be sure to mention your proactive approach and communication skills, as these are key for us.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with practical solutions, especially in facilities management.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Workman!
How to prepare for a job interview at Workman
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Assistant Regional Facilities Manager role. Familiarise yourself with facility management practices, budget management, and health and safety compliance. This will help you answer questions confidently and show that you're serious about the position.
✨Build Rapport
Since building relationships is crucial in this role, practice how you'll connect with your interviewers. Think of examples from your past experiences where you've successfully built professional relationships or resolved conflicts. This will demonstrate your interpersonal skills and proactive approach.
✨Showcase Problem-Solving Skills
Prepare to discuss specific challenges you've faced in facilities management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your problem-solving abilities and attention to detail, which are essential for this job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to sustainability or how they measure success in their facilities management. This shows your genuine interest in the role and helps you assess if the company aligns with your values.