Senior Retail Property Management Surveyor

A Senior Surveyor position within the London Retail Property Management team, responsible for the management of a diverse commercial property portfolio including shopping centres and retail parks. The position will require you to take a lead role in building and maintaining the relationship and communication with the appointed institutional fund management client. The role will also demand the supervision of a number of other property managers, administrators and on-site staff. You will work closely with the Property Accounts team to ensure that all financial information is reported accurately.

What Matters Most in This Role

• Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success.
• Pro-activeness and going above and beyond is expected.
• You will prepare formal and detailed client reports on the property management service, quarterly annually and on an ad hoc basis.
• Working closely with both tenants and clients you will ensure all rental and other income (including tenant indebtedness) is administered and recorded correctly.
• You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations.
• Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes.
• Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer.
• Other duties will include overseeing the provision of common services to properties and tenants, working with landlords and tenants on all other matters relating to the clients’ property portfolio, undertaking or arranging property inspections, assisting clients in the acquisition and disposal of properties, dealing with tenant applications for consent to assign, sublet and alter, and supervising, directing and maintaining up to date records for site based staff.

What We Expect From You

• A proactive, practical, and positive approach to work is required.
• Excellent and professional communication skills with the ability to build gravitas among clients is also paramount.
• Being MRICS is preferred.
• As a Senior Property Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.

Workman Retail & Leisure

Workman Retail & Leisure is a dedicated nationwide team of specialist property managers working on the management of an extensive portfolio of more than 98 shopping centres and 243 retail & leisure schemes across the UK. Workman R&L recognise the changing landscape and the move towards a mixed use retail and leisure destination. In line with our clients’ asset management strategies, we work closely together to bolster their investments. Our skills and expertise in this area has allowed us to advise our clients not only pre acquisition, but also before and after redevelopment.

Why Workman?

• Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
• Core working hours allow for added flexibility and helps benefit your work life balance.
• Study support.
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme.
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.

About Workman LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets.

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010. This job description does not form part of your contract of employment and the duties may be amended from time to time.