At a Glance
- Tasks: Support the Property Management team with admin tasks and KPI tracking for a prestigious London portfolio.
- Company: Join a leading property management firm with a focus on exceptional service and positive relationships.
- Benefits: Enjoy hybrid working, study support, healthcare, and lifestyle perks like gym memberships.
- Other info: Flexible hours, social events, and opportunities for career growth await you!
- Why this job: Be part of a dynamic team making a real impact in property management while developing your skills.
- Qualifications: Experience in property management and strong Microsoft Office skills are preferred.
The predicted salary is between 30000 - 40000 € per year.
About the Role
This role provides comprehensive administrative support to the Property Management team responsible for overseeing the prestigious and high-performing central London portfolio within the Shaftesbury Capital Estate. With a strong emphasis on delivering exceptional service and fostering positive occupier relationships, the Portfolio Coordinator will assist with KPI tracking and portfolio reporting, coordinate diaries and meetings, maintain databases, monitor KPI performance, and manage ad hoc access requests and project-related activities.
Day to Day, You’ll:
- Coordinate and collate updates for monthly/quarterly reporting, including chasing PM teams, preparing and checking output as well as ensuring reports are delivered on time.
- Ensure the PM teams update trackers at the required intervals and escalate to the Client Partner where appropriate.
- Submit trackers and reports by the deadlines set.
- Review and suggest more efficient ways of working or simplified processes.
- Support the PM team to develop and implement emergency response plans.
- Act as the point of contact for data queries, coordinating the response from the various PM teams.
- Carry out regular data integrity checks and update the property management systems.
- Support the PM team on the completion of service charge budgets and reconciliations.
- Review and update Health and Safety Reports with measures provided by the PM team to reduce risk.
- Provide support with sustainable property management, to include the collection, management and analysis of utility data.
What Matters Most in This Role
Building and maintaining close professional relationships with Clients, Occupiers and the PM teams is paramount to your success. You will have experience with multi-tasking and working towards tight deadlines. You will regularly deal with a range of enquiries quickly and efficiently. Attention to detail is crucial, especially in the maintenance of our databases, approving contractor invoices and preparing quarterly reports to send to clients. You must have strong working knowledge of Microsoft Word, Excel, Teams and Sharepoint.
What We Expect of You
- Previous experience of working in property management with knowledge of service charges, including budgets and other relevant standards is desirable.
- Resilience and ability to work within the dynamic nature of the property market whilst adapting to changing circumstances and processes.
- An understanding of UK property laws and regulations, including safety standards would be beneficial.
- A proactive, practical, and positive approach to work.
Benefits
- Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
- Core working hours to allow for added flexibility and helps ease your commute to the office.
- Study support (where applicable).
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance & wellness programme.
- Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
- Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
- Social events throughout the year including a firm wide Christmas party!
- Generous referral bonus.
Equal Opportunities
We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010. This job description does not form part of your contract of employment and the duties may be amended from time to time.
Portfolio Coordinator employer: Workman LLP
Shaftesbury Capital is an exceptional employer, offering a dynamic work environment in the heart of central London, where you can thrive as a Portfolio Coordinator. With a strong focus on employee well-being, we provide hybrid working options, generous benefits including healthcare and lifestyle perks, and opportunities for professional growth through study support and annual reviews. Our commitment to fostering positive relationships and a collaborative culture ensures that every team member feels valued and empowered to contribute to our high-performing property management team.
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its portfolio. Show that you understand their values and how you can contribute to their success. Tailor your answers to highlight your experience with KPIs and reporting.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to remind them of your fit for the Portfolio Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Portfolio Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Portfolio Coordinator role. Highlight your experience in property management, KPI tracking, and any relevant software knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it concise but engaging – we want to see your personality!
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, make sure your application is free from typos and errors. Double-check your documents before submitting them through our website – we appreciate the effort!
Be Proactive in Your Application:Don’t hesitate to follow up on your application if you haven’t heard back after a week or so. It shows your enthusiasm for the role and helps us remember your name. We love proactive candidates!
How to prepare for a job interview at Workman LLP
✨Know Your Portfolio Inside Out
Before the interview, make sure you understand the specifics of the property management portfolio you'll be working with. Familiarise yourself with the key performance indicators (KPIs) and reporting processes mentioned in the job description. This will show your potential employer that you're genuinely interested and prepared to contribute from day one.
✨Demonstrate Your Multi-Tasking Skills
Since this role involves juggling multiple tasks and tight deadlines, come prepared with examples from your past experiences where you've successfully managed similar situations. Highlight how you prioritised tasks and maintained attention to detail, especially when dealing with data integrity checks or preparing reports.
✨Build Rapport with the Interviewers
Given the emphasis on building relationships in this role, use the interview as an opportunity to connect with your interviewers. Be personable and engage them in conversation about their experiences within the company. This will not only help you stand out but also demonstrate your ability to foster positive relationships.
✨Showcase Your Proactive Approach
The job requires a proactive and practical mindset, so be ready to discuss how you've identified inefficiencies in previous roles and suggested improvements. Bring specific examples of how your initiatives led to better processes or outcomes, particularly in property management or related fields.
