At a Glance
- Tasks: Welcome clients and manage calls while keeping the office running smoothly.
- Company: Join Workman, a leading independent commercial property management specialist.
- Benefits: Flexible part-time hours, professional development, and a friendly work environment.
- Other info: Dynamic team culture focused on collaboration and integrity.
- Why this job: Be the face of the company and make a positive impact every day.
- Qualifications: Previous reception or customer service experience and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Description
About the role
We are seeking a professional, friendly, and highly organised Receptionist to join our head office team in Central London.
As the first point of contact for clients, visitors, and employees, you will play a key role in creating a welcoming and professional environment while supporting the smooth day-to-day running of the office.
Hours: Part-Time, ideally Monday – Friday 9:30am to 3:00pm . We will also consider four days a week Monday – Thursday, (flexibility available for the suitable candidate)
- Day to day, you’ll
- Welcome clients, visitors, and guests in a professional and courteous manner.
- Manage incoming calls and direct enquiries to the appropriate team members.
- Coordinate meeting room bookings and prepare rooms for client meetings.
- Handle incoming and outgoing post, deliveries, and couriers.
- Maintain a tidy and professional reception and client-facing environment.
- Provide administrative support to the wider team as required.
- Managing stationary itinerary, orders and storage.
- Ensure all visitors are signed in and comply with office procedures.
- Ensuring all food and beverages are always checked and stocked appropriately.
- Responsible for producing Purchase Orders and checking invoice for office supplies.
- What matters most in this role
- Professionalism - Ability to represent the company positively as the first point of contact.
- Communication skills - Confident answering calls and greeting visitors.
- Customer service focused - Friendly, welcoming, and approachable.
- Reliability & Initiative - Able to work independently and proactively identify tasks that need attention
- IT skills - Experience with Outlook, Word, and experience managing a busy switchboard.
- What we expect of you
- Previous reception, front-of-house, or customer service experience, ideally within a professional services environment.
- Excellent communication and interpersonal skills.
- Professional and polished appearance and manner.
- Strong organisational skills with the ability to multitask effectively.
- Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
- Reliable, proactive, and able to work independently.
- About Workman
As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.
We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years.
Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.
Our core belief
Great Workmanship starts with getting the fundamentals right.
Even though we're in the property business, we're all about the people.
Everything we do is built on collaboration, empowerment, autonomy, and integrity – not just words, but how we actually work.
Requirements
Benefits
Receptionist (Part Time) in London employer: Workman LLP
Workman LLP is an excellent employer, offering a dynamic work environment in the heart of London where you can make a real impact on the educational experience of students and visitors. With a strong focus on employee growth, we provide comprehensive benefits including health insurance and study support, fostering a culture of continuous learning and development. Join us to be part of a collaborative team that values safety, compliance, and exceptional service standards.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part Time) in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Workman LLP and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Workman LLP and let us see your personality shine through!
We think you need these skills to ace Receptionist (Part Time) in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Workman LLP.
Get Familiar with Our Brand:Before applying, take some time to learn about Workman LLP and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Workman LLP
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Workman LLP.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Workman LLP will surely appreciate.
