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For Companies At a Glance
- Tasks: Manage client arrears and maintain strong relationships with tenants and colleagues.
- Company: Join Workman, the UK's leading independent commercial property management specialist.
- Benefits: Enjoy hybrid working, competitive salary, healthcare, and lifestyle perks.
- Why this job: Make a real impact in a dynamic team while developing your skills.
- Qualifications: GCSEs in Maths and English, good numeracy, and IT skills required.
- Other info: Flexible hours, social events, and opportunities for career growth.
The predicted salary is between 22500 - 26000 £ per year.
ABOUT THE ROLE
A Credit Controller who is responsible for managing arrears across a portfolio of clients, investing in diverse property portfolio’s consisting of commercial, industrial & retail properties.
The role will require working as part of a large team, maintaining regular and direct communication with the tenants within your portfolio to manage arrears on behalf of your clients, ensuring appropriate collection techniques are used. You will be required to work closely with our accounts teams including Client Accountants, Treasury Clerks and Property Managers to provide a best in class service to our clients.
WHAT MATTERS MOST IN THIS ROLE
Building and maintaining close professional relationships with tenants, and colleagues both within the accounting teams and the wider business is paramount to your success. Using your initiative will be encouraged.
The role requires reviewing and managing the arrears of a portfolio of client investments, and ensuring appropriate chasing and collection techniques are employed.
You will be required to produce arrears reports with analysis and present to Property Managers and clients as required.
To be successful in this role, you will require a high level of attention to detail, strong organisational, prioritisation and communication skills as well as good team working skills and a desire to learn and develop within your role.
Other duties will include:
- Communication with tenants, by phone, email and letter
- Maintaining Tenant database’s with accurate details
- Proactively contacting tenants based on their payment history
- Regular review of daily bank downloads to assist Treasury teams with correct allocation of incoming funds
- Reconciliation of tenant accounts
- Instruct of collection agencies or legal action where authorized and follow through to completion
- Any other duties that will ensure the smooth running of the credit control department
Salary £22,500-£26,000
WHAT WE EXPECT FROM YOU
A proactive, practical, and positive approach to work is required.
Excellent, professional communication skills with the ability to build good working relationships with your colleagues, both within accounts and the wider business.
No credit control qualifications are required for this role, however the following are key skill requirements:
- Math\’s & English G.C.S.E 9-4/A-C
- Good Numeracy Skills
- IT & Software Skills, particularly Microsoft Outlook and Microsoft Excel
Why Workman?
- Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
- Core working hours allow for added flexibility and helps benefit your work life balance.
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance & wellness programme.
- Long service additional holidays, your birthday off and an extra day between Christmas and New Year
- Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
- Social events throughout the year including a firm wide Christmas party!
- Generous referral bonus.
ABOUT Workman LLP
As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.
We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.
We pride ourselves on the caliber of our employees and their unique skill sets.
For more information on working for Workman please visit Our People | Workman LLP
EQUAL OPPORTUNITIES
We are an equal opportunities employer, and it is our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act 2010
This job description does not form part of your contract of employment and the duties may be amended from time to time
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Credit Controller employer: Workman LLP
Contact Detail:
Workman LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Since this role involves regular chats with tenants and colleagues, practice articulating your thoughts clearly and confidently. Mock interviews with friends can help you nail that professional vibe!
✨Tip Number 3
Show off your organisational skills! Create a portfolio of your past experiences related to credit control or finance. Highlight any achievements, like successfully managing arrears or improving collection techniques, to impress potential employers.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight your communication skills, attention to detail, and any relevant experience in managing accounts or arrears.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've built relationships with clients or colleagues, and how you’ve used your initiative in previous roles.
Showcase Your Numeracy Skills: Since this role requires good numeracy skills, don’t shy away from mentioning any relevant qualifications or experiences. If you've worked with financial data or reports before, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Workman LLP
✨Know Your Numbers
As a Credit Controller, you'll be dealing with numbers daily. Brush up on your numeracy skills and be prepared to discuss how you've managed financial data in the past. This will show your potential employer that you’re confident with figures and can handle the responsibilities of the role.
✨Communication is Key
Since you'll be maintaining relationships with tenants and colleagues, practice your communication skills. Think about examples where you've successfully resolved issues or built rapport. Being able to articulate these experiences will demonstrate your ability to connect with others effectively.
✨Show Your Organisational Skills
The role requires strong organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects. Discuss any tools or methods you use to stay organised, as this will highlight your proactive approach to work.
✨Be Ready to Learn
Express your eagerness to learn and develop within the role. Research the company and its values, and think about how you can contribute to their success. Showing that you're keen to grow will resonate well with the interviewers and align with their expectations for a proactive candidate.
