At a Glance
- Tasks: Join our team to manage premium London office properties and build strong client relationships.
- Company: Workman is the UK's leading independent commercial property management specialist with over 25 years of experience.
- Benefits: Enjoy hybrid working, a discretionary bonus, healthcare, extra holidays, and lifestyle perks like gym memberships.
- Why this job: This role offers a chance to develop professionally while making a real impact in property management.
- Qualifications: Proactive attitude, excellent communication skills, and experience in managing various asset classes are essential.
- Other info: Support early career professionals and enjoy social events throughout the year!
The predicted salary is between 43200 - 72000 £ per year.
A Property Management specialist to join the Welcome Office team who are responsible for the delivery of an enhanced property management service to occupiers on a portfolio of premium multi-let London offices. The role will require regular and direct communication with institutional fund management clients and the supervision of a number of other property managers, graduates and on-site staff. You will work closely with the Property Accounts team to ensure that all financial information is reported accurately.
What Matters Most in This Role
- Building and maintaining close professional relationships with clients, occupiers and colleagues is paramount to your success.
- Pro-activeness and going above and beyond is expected.
- You will prepare formal and detailed client reports on the property management service, on a quarterly or ad hoc basis.
- Working closely with both tenants and clients you will ensure all rental and other income (including occupier indebtedness) is administered and recorded correctly.
- You will prepare and oversee the service charge expenditure while ensuring occupiers comply with all lease obligations.
- Clients may lean on your professional advice and support in connection with value enhancement projects such as rent reviews, lettings, lease arrears or surrenders.
- Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help to provide holistic service to our clients.
- Other duties will include:
- Working with landlords and occupiers to build strong relationships and assist with all other matters relating to the clients’ property portfolio.
- Overseeing the quality of service and reporting delivered by all members of the team including regional surveyors.
- Management of the annual insurance renewal process and recharging of premiums.
- Assisting clients in the acquisition and disposal of properties.
- Dealing with occupier applications for consent to assign, sublet and alter.
- Help supervise and lead members in the team and support them through their journey to become chartered.
- Preparation and administration of Service Charge Budgets and Reconciliations.
What We Expect From You
- A proactive, practical, and positive approach to work is required.
- Excellent and professional communication skills with the ability to build gravitas amongst clients is also paramount.
- Experience managing a range of asset classes including offices, industrial and retail parks will be vital to this role.
- Being MRICS is preferred.
- As a senior member of the team you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.
Why Workman?
- Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
- A full-time contract (35 hours a week).
- Discretionary annual bonus and salary reviews.
- Healthcare, life insurance & wellness programme.
- Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
- Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
- Social events throughout the year including a firm wide Christmas party!
- Generous referral bonus.
About Workman LLP
As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry. We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors. We pride ourselves on the calibre of our employees and their unique skill sets.
For more information on working for Workman please visit Our People | Workman LLP.
Equal Opportunities
We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.
This job description does not form part of your contract of employment and the duties may be amended from time to time.
Associate Management Surveyor employer: Workman LLP
Contact Detail:
Workman LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Management Surveyor
✨Tip Number 1
Network with professionals in the property management sector, especially those who work with institutional clients. Attend industry events or webinars to connect with potential colleagues and clients, as building relationships is crucial for this role.
✨Tip Number 2
Familiarise yourself with the latest trends in property management, particularly in multi-let office spaces. Understanding current market dynamics will help you engage in informed discussions with clients and demonstrate your expertise.
✨Tip Number 3
Showcase your proactive approach by preparing insightful questions or suggestions related to property management services during interviews. This will highlight your commitment to going above and beyond for clients.
✨Tip Number 4
If you have experience with sustainability initiatives or placemaking, be sure to discuss these during your conversations. Highlighting your knowledge in these areas can set you apart, as they are increasingly important in property management.
We think you need these skills to ace Associate Management Surveyor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, particularly with multi-let offices. Emphasise any previous roles where you managed client relationships or supervised teams.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your proactive approach and ability to build professional relationships. Mention specific examples of how you've gone above and beyond in previous roles, especially in managing diverse asset classes.
Showcase Communication Skills: Since excellent communication is key for this role, include examples in your application that showcase your ability to communicate effectively with clients and colleagues. Highlight any experience in preparing detailed reports or presentations.
Highlight Professional Development: If you have experience mentoring or supervising junior staff, make sure to mention it. This role involves supporting graduates and apprentices, so demonstrating your commitment to professional development will be beneficial.
How to prepare for a job interview at Workman LLP
✨Showcase Your Communication Skills
Since this role requires excellent communication with clients and colleagues, be prepared to demonstrate your ability to articulate ideas clearly. Use examples from your past experiences where you successfully built relationships or resolved conflicts.
✨Highlight Your Proactiveness
The job description emphasises a proactive approach. Share instances where you took the initiative to improve processes or enhance client satisfaction. This will show that you can go above and beyond in your role.
✨Demonstrate Financial Acumen
As you'll be working closely with financial information, be ready to discuss your experience with service charge budgets and reconciliations. Familiarise yourself with common financial terms and be prepared to answer questions related to property management finances.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding managing tenant relationships or handling lease obligations. Think of specific scenarios you've encountered and how you navigated them successfully.