Octopus Electroverse is seeking a Customer Specialist to join the London-based operations team. You’ll delight customers via email and live chat, supporting EV drivers and expanding brand voice across social platforms.
You’ll work a hybrid pattern (London office with 2 days from home), 9am–5.30pm, Monday to Friday, adapting tone for diverse customers and collaborating with the wider team to improve the customer ecosystem.
#J-18808-Ljbffr
Hybrid Customer Operations Specialist - EV & Tech Support employer: Worklane GmbH
At Octopus Energy, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our dedicated £10m training centre ensures that our Air Source Heat Pump Engineers receive top-notch training and development opportunities, empowering you to excel in your role while making a positive impact in the Newcastle community. Join us for a rewarding career where your skills are valued, and you can grow alongside a passionate team committed to delivering outstanding customer experiences.